Yes! I hate wasting time waiting. I once stood in line at a bank for over half an hour to see a teller. What if banks had educational material about financial health and planning available when you are waiting in line? It could be something as simple as Bank Of America having a sign that says "While you are waiting, have you checked out our bettermoneyhabits website? It has short videos to help you manage your money better" as well as a QR code or iPads where you can watch the videos while you are in line.