Ouch! Sorry to hear about the broken toes, but great to hear from a representative user!
As you point out, injuries related to osteoporosis can range from small to catastrophic. OsteoMobile, as an idea, has pivoted away from recommending itself as initial transport to more of providing a trained, knowledgeable initial contact role, with informed, conscientious transport following treatment, such as during recovery and therapy. The initial contact can serve to assist in the triage and determination of appropriate next steps which, for broken hips and such, would likely be transport by ambulance.
Your question about OsteoMobile's role in 'preventing the second fracture' is insightful. Our team believes that by providing ride-share personnel trained and knowledgeable in the care of individuals with OP, OsteoMobile can help these patients avoid transportation situations which could cause additional injuries, such as, maneuvering into or out of vehicles by themselves (including buses, trains and other forms of public transportation or even the personal cars of family or friends), especially if they need to carry belongings or bulky purchases. These drivers can also assist the patient with retrieving or deploying assistive devices such as canes, walkers or wheelchairs and potentially help out as the patient moves from the curb to their destination.
Your point about legal liability is a valid one, and suggests we clarify OsteoMobile by pivoting away from any suggestion of initial transport to more of an alternative 'first-responder support/assisted-triage' role for a select group of specially-trained ride-share drivers.