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Fantastic work Michael O'Sullivan !!!

Great insights, Raheema Hemraj ! Perhaps your end users aren't the right fit for remotely tuning in. Keep us updated on how the brainstorming goes. Perhaps you could chat with some current users of Stepping On, who are familiar with the program, and ask them what they think it would take for their friends to attend.

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Joanna commented on StairWalker 2.0 [Update: The Designer's Journey]

Great videos, Robert!! Great insight that users might not know they are supposed to use the cane to PULL - it made a huge difference in how they were using it! And the strength v. stability comment, too. One thing I've learned from sponsors is that one device should not be for everyone - and in fact a device can even do more harm than good if the device doesn't meet that person's specific need. Also love that you got at the emotional aspect of the device in your questions. :) keep up the fantastic iterations!