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I have the User Experience Map in a pdf file but don't know how to convert it to jpeg images which is required.  (I'm out of phone reception and can only take Facetime calls)

Shane, I'm having a hard time figuring out how to insert our user experience images into the text itself; can you help?  (my cell is 310-991-1906)

That's the idea.  We're going to start with something close to the MGH poster (with some license based on input from a bunch of local experts), and then do cognitive interviewing with families who completed it, and providers who use it in their care.  The cognitive interviews, if designed well, should identify the key opportunities for refinement, as we move towards digitalizing it.