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Thank you for the feedback and support! What are some of the ways that you think family members can be most useful during these times?

Hi Meena,
Making some edits - will have it up shortly - thanks so much and very excited to be a part of all of this!

Hi Chioma,
A very ambitious goal indeed but one we strive toward! Our ideal would be to have our impact data being generated on a more continual basis via direct feedback/data from our users on the ground (versus RCTs or one-off studies). This would allow us to iterate on our solution in real time vs. waiting for results from one-off needs finding or data collection activities. There are several platforms, such as VOTO, Awaaz.de etc, that allow organizations to collect data through IVR phone surveys and collect data through crowd-sourcing questions. Typically, surveys are conducted at specific time intervals. We are experimenting with sending educational messages with questions embedded that ask for a response (press 1 for XXXX, press 2 for YYYY) that will, hopefully, provide data in real time. Several organizations that the above work with are using IVR to maintain a line of communication with large cohorts of people.