OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign up, Login or Learn more

Profile

Recent comments

(1) View all

This is much needed! I had an experience with a member who was in desperate need of refinancing their mortgage to lower the monthly payment - he simply couldn't keep up. We applied and his credit score was too low (along with some outstanding items on it). I saw his need and worked with him to clear up ALL items on his report and how to improve things for the future. In 2 short months, he came back after working diligently on clearing things up and he was able to refi - savings HUNDREDS a month in his payment. It meant the world to him we took step to help him work on the things that would make a difference.

Imagine what we do for people if this was institutionalized and we were there to give guidance on what they need to do. It's a win-win situation where the member gets help and the CU gets the loyalty!