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I am passionate about:
Qualitative research, especially video ethnography
Show my name on the attendees list for events I am attending:
San Francisco VA Health Care System/UCSF
"Look for the void. Then start filling it in!"
With training at the intersection of linguistics and sociology, my research focuses on the social dimensions of health and illness and emphasizes the mediating role of communication on the social, organizational, and cultural context of providing health care. I specialize in the use of video, ethnography, and other qualitative research methods to identify opportunities for improvement in health care and to develop techniques that capitalize on those opportunities. My long-term goal is to improve the overall healthcare experience through person-centered communication.