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Hey!

Here I share with the community our user experience map. It will be articulated with the goals and actions we indicated in our proposal (Point 1, above). This weekend, we had a workshop with 10 people from the Bahoruco area to make it and this is the result! Since we are not able to upload any more attachments, we couldn't go graphic, but we are very excited to share it anyways. There is still some time for feedback, so feel free to comment below. Bests, Elina.-

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IDEAL USER: Stephanie, 24, university student. Young Dominican of Haitian descent woman.
DESCRIBE WHAT IS HAPPENING: Stephanie is a Dominican of Haitian descent that lives in Batey 4 in Bahoruco, Dominican Republic. While she is in her immediate community, she feels proud of her Haitian roots as a Dominican, as she feels she represents history. However, when she goes to other communities in the area, or on her visits to Santo Domingo -the capital of the country- she feels rejected and excluded. She notices, for example, that because of her braids or her dark skin, people assume that she is Haitian. She has had episodes of being called names in public buses or at school.
PHASE 1 AWARENESS
Maria, a friend of Stephanie and resident of another batey in the Bahoruco area, tells her about this workshop that CEDESO is going to have in a couple of weeks. She tells Stephanie that they might find the tools they need to work on more inclusion in their university campus. They look up in CEDESO’s Facebook page the details and register.
PHASE 2 ADVOCACY TRAINING:
Stephanie and her peers learn the tools and abilities to be an advocate for DHD inclusion in the country through leaning-by-doing workshops. In these sessions, she interacts with other colleagues, journalists, reporters and people of interest for the purposes of their goal. Stephanie, alongside all the participants, reflect on the causes for the rejection of DHD and some of the elements necessary to promote a more inclusive national identity. Also, she discusses with the other participants about how the media channels in the country contribute to the replication of discriminatory concepts regarding DHD.
PHASE 3: PLANNING AND ALLIANCES
During this phase, Stephanie -as others that took the trainings- meet with allies and potential collaborators of the cause: they connect with other spaces where human rights issues are discussed in the country; young leaders and activists; public authorities and officials; media owners; journalists; and others. They meet to communicate their project and to get feedback from the potential allies. From these meetings, Stephanie and the team fine-tune the strategies they design during the workshops. They are ready to take action.
PHASE 4: COMMITMENT TO ACTION AND CAMPAIGN
Together, Stephanie and her peers design many strategies to reshape public discourse in the country, using their experiences as a source. Stephanie becomes one of the spokespersons of the initiative and applies her lobbing and advocacy strategies. She partners with different platforms of independent journalists and influencers to promote the initiative and engage people with the cause. She also works with her own community, Batey 4, and with CEDESO volunteers to identify stories that highlight how DHD live their Dominican-ness. She hosts discussing sessions with colleagues from university, appears in TV and radio shows, and gets in touch with youth leaders to replicate the ideas in other parts of Bahoruco and Santo Domingo. The team starts a campaign with innovative and creative activities. A public debate starts and new bridges are made.
PHASE 5: RESULTS
Stephanie knows that changes take time, and in the case of DHD and how they are perceived, a lot more. However, she is happy to see how young peers have embraced their identity as black Dominicans with a Haitian heritage, uplifting their self-esteem and helping them engage better in advocacy movements to uphold DHD rights in the country. She also sees how many media channels have reduced the aggressive and discriminatory tone when broadcasting news regarding Haitians or DHD; and the platform of independent journalists that their movement articulated with is managing to publish stories that will help rethink the national identity, therefore, opening a window for sustainability. She is also happy that the local reporters of her Bahoruco region are improving their abilities to record and report on race-based violence and discrimination, so now the local organizations are able to present the cases to the authorities. CEDESO and other DHD civil society spaces are more articulated and many young and local leaders are allies of the cause, allowing for the sustainability of the actions. Therefore, she wants to continue working in this topic and decides to meet with other colleagues to apply for a new OpenIDEO Challenge.

Hi Brian,

I think "expert" is too big of a word to define myself (haha), but thank you. I do have a passion for the topic and have dedicated to study it from my personal and academic spaces. The Haitian migration movements to Chile are very recent, especially in comparison with the ones to the Dominican Republic, but there are definitively common points that we could consider for the strategies you mention. Let's keep in touch beyond this platform, and hopefully, we might be able to engage in collaboration here as well. Best of luck to you too! Elina.-

Hi Isaac,
Thank you very much for your feedback! It is very much appreciated. Here are some thoughts on your comments:

1. As Oxfam in the DR, we have a consistent practice of facilitating intersectoral dialogues to challenge inequalities. In the country, we work bottom-to-top, building on the trust of different actors to transform those dialogues into impact and engagement, by using strategies as MOUs between public authorities/communities/organizations, social audits, strenghtening of existing platforms, lobby and others. We have successfully used these techniques in other topics (transparency, public investment, youth empowerment) in the country and would like to translate that expertise into the context of race-based violence and exclusion of DHD. We believe that if we put them in the hands of the DHD community, using them according to their own needs and visions, the tools could have an even greater impact. In all moments, the actions and dialogues will be driven by the community itself, as we are not protagonists, but rather, facilitators. In any case, I will add a flowchart on how these dialogues will have a more sustainable impact along with the sistematization of our user map (see Point 2).

2. This proposal came from previous encounters with potential beneficiaries held through another project we had last year, and that's how we identified this need/issue. However, we still had foreseen running a focal group with representatives of the DHD community and other sectors that we want to engage in the conversation (media, local authorities...). Using the user map in our context might be a challenge, but we will give it a try anyways, as it could be a new tool for the community! We will have the encounters this week and will share the results with the OpenIDEO community by next week.Again, thank you very much for your imputs, they will definitively be useful to strenghten our idea. Hopefully Dima Boulad might join us in the conversation as well!