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Adler commented on Conflict mediator

Conceptually I find this idea very interesting Nes Von Aissa 
1. Can you clarify why can't people use facebook (FB) or twitter (t) to voice their incidents?
2. What makes your app better than using the already existing services (FB, t)?
3. What if you build on existent social platforms? For instance, if I report an incident, others in FB or t could comment on it, add more detail/perspectives making the incident better described and at the same time validate it to some extent.