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Hi Sarah - thank you for checking out Hello Caregiver! We'd love to eventually expand to other countries. Right now we're a small team and focused on the New York City area. Figuring out the framework & getting networked with local resources to connect users.

We're already thinking about expanding to other US cities and into other languages. Thinking beyond into other countries would be really fantastic! It'd be amazing!

Thank you for taking the time to check out Hello Caregiver! It has been an ongoing debate figuring out how to strike a balance between focusing on text to ensure access for more low tech users and assuming a higher level of technology that would support video, direct access to websites and interactive features.

While we still want to accommodate less technically savvy potential users, our research has shown a majority of caregivers have smartphones. And, if they are in a home environment in which they live, there is wi-fi available. This has been really encouraging. As a result we're focusing incorporating more interactive and engaging formats for sharing information and resources. We recognize this does exclude a portion of potential users, but based on anecdotal evidence, that is a small portion and those users are unlikely to use technology or phones to access information of care giving for their care recipient.

It's a tough issue, but definitely a case where we've worked too figure out the best way to reach the largest population in most engaging way. Lots of work ahead! :)

Brian Hui - Thank you so much for coming by & participating in the refinement session. It was wonderful to show our most recent work & the user feedback was fantastic! Now we're back to work incorporating our learnings from the workshop! Thank you for checking our of idea on OpenIDEO - please come check back to see how the product develops & gets out in the world!