Hi Verena. Thank you for your question. Yes communities have the space to shape the tools. What technologies would work for them to facilitate them to report changes in their environments, assets, how would they receive feedback, hold leaders accountable in responding to disasters. We would need to work with partners and communities to listen, create, test and adapt; what works for communities. The essence is to have community perspectives, knowledge, feedback of people most and first affected, and who are normally the first to respond to disasters locally to influence the disaster risk reduction process. The community disaster risk reduction process really builds on what communities already know. Digital technology provides the opportunity to keep the process consistent, continuous, agile rather than static in time and in paper. In 2015, a small study we conducted in Turkana showed that 77.5% of respondents had phones and 45% had access to radio. They preferred for information on business, early warning, health, to be disseminated through these platforms. So some of this technology is already existent and being used, but it is how to make it more effective. During Oxfam 2017 drought response in Turkana and Wajir; communities preferred to channel their complaints where they could have interface and there was a human element to the process. So communities preferred to talk to an Oxfam staff on phone than send an sms. They preferred channels where there was confidentiality and assurance of action. There were some communities for whom sms was quick, less costly. For the different areas and groups, our teams used what worked best for that community. We will need to ask the questions of what tools can facilitate communities to report changes in their environments, provide feedback, highlight priorities, hold actors accountable in an empowering, efficient and effective way. The success of the idea is in how Oxfam and partners work with communities to develop what is locally appropriate for them (communities)- the process and product both equally important.
Hi Mubarak. Really It would really interesting to know more about the platform. And yes we would be open to seeing how we can work together and how the platform can be adapted to reporting, monitoring and even providing feedback to government on disasters.