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Hi Kate,

Thank you for your comment! Your questions and suggestions have been helpful as we worked through the refinement phase. Our will include an updated FAQ that addresses these concerns.

Thank you,
Adina

Thank you Gesina for your thoughtful reply! GO Box - The service for reusable and returnable take away has been very helpful as an existing model that we can learn from. (In particular, it's encouraging to know that food smell has not been an issue.)

I agree it is very important to track the used items, and I think these factors are especially essential for a large-scale program.

Hi Gesina,

I love the idea behind GO Box! My team, Post-Landfill Action Network (PLAN)  submitted a very similar proposal, From Campus to Community: Systems for Reusable To-Go Coffee Cups , which provides reusable coffee mugs on college and university campuses.

Given the similarity of our projects, we would love to learn from your experience! Would you be able to answer a few questions, based off some of our concerns for our own project's design?

- Do users of the program have the option to have multiple to-go boxes in their possession at once? For example, if I wanted to grab meals to-go for myself and a few friends, would I need to register for additional accounts? If so, is there a limit on the number of boxes that an individual can have in their possession at a given time?

-Have you had any problems with containers going missing or being damaged or stolen? If so, how do you deal with this?

- Given dirty to-go containers' tendency to grow mold and emit unpleasant smells, have you established a protocol for how frequently containers need to be picked up? Under the section on the Corporate Program, you describe servicing the collection stations "once or twice a week." Have there been any issues with week-old food in those locations?

-Are individuals without smartphones eligible to participate in your program?

Let me know if you have any questions for us, or think it would be helpful to bounce more ideas off each other!

Thanks,
Adina