Hi Keoke, I really like the idea, this will really help a lot of wheelchair users get the best out of their wheelchair. I have a couple of comments / questions that may help you (or anyone) implementing a project such as this: 1. How will you publicise the service to the clients? Many developing countries have trouble with internet, cell phone reception and even sending mail can be a bit of a gamble? 2. Will you (please) provide a list of all spare parts available for each chair and prices? This will help people see what they can buy / afford / make projections and budgets AND an estimated cost to the client as they also need to make a budget / save up money, especially if their income is very low... 3. How will you publicise the parts and price list / where can I get a copy from? 4. Do you already have NGOs willing to pay / subsidize this service? 5. Do the wheelchairs need to have been bought through CLASP or will you provide parts for a variety of non-CLASP wheelchairs too? 6. Is CLASP ready to handle the increase in orders (financially and in terms of stock on hand)? 7. Are your in-country partners ready to handle the increase in demand for parts (order projections, warehouse space, shipping documents (import and domestic), unloading containers, Inventory tracking etc)? That's enough for now! Good luck with the project, I look forward to hearing good things about it.