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Is it possible to include a voice message or a link to a voice message? I'm thinking of undocumented individuals whose first and best language is one of the indigenous languages of Central America, such as Mam or Quiche, which are generally not written languages. Many undocumented from those countries have some rudimentary knowledge of Spanish and most obtain cell phones and smart phones shortly after arriving, if not before, but might find a purely language-based interface daunting. In addition, there is a small but significant number who may be functionally illiterate in their own native language. Perhaps visual icons might be possible. In addition to providing information about how to obtain a valid driver's license or social security card, for example, it might be useful to provide information on social service agencies that help the undocumented in their local area--perhaps by zip code. Regardless, this type of service would be a huge benefit for the undocumented. By helping to level the playing the field between government, on the one hand, which has a near monopoly of legal resources and information in immigration law, and the lone would-be immigrant, who knows nothing of their own rights or the processes to which they are subject, this service could be a major game-changer. Access to such information will not only empower the undocumented, but their documented and legally-present family members who may also not have full knowledge of their rights and who are also inadvertently being deported by ICE. The time is right, and ripe, for just such a service. If it was relevant before, it now becomes crucial in the current political climate.