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Simon Peter commented on Sex Education through an automated Facebook Messenger chatbot

Hello @Ingrid Carolina Ramon Parra,  thanks for the feedback. Below is the response.
1. No we have not done any linguistic analysis yet. We plan on doing that before translation to local languages begins. Yes, user testing on the level of language being used has been done.

2. Given the sensitive nature of medical information, a user's chat history with Dr. bot can and should only be accessed by the user even if the user is using a shared phone. The chat bot is accessible through the Facebook Messenger platform so any user must be authenticated by Facebook. From our testing we have realised that users are very protective of their Facebook accounts and so they rarely give anyone access to them.

3. Dr. Bot will work properly on all smartphones on which the Facebook Messenger App can be installed. This includes all iOS phones and most android phone including the simpler ones.

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Simon Peter commented on Sex Education through an automated Facebook Messenger chatbot

Hello Esther, thanks for the feedback.

I agree, it is a case of insufficient reliable maternal and sexual reproductive health that users can trust.

Our information is sourced from various online medical publishers and verified by a medical doctor on our team before it is put up on the platform.