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Thank you, Lauren Ito ! Just uploaded our final update with some insights gained through a user feedback survey that was sent out! Excited for the next phase!

That's a great thought, Colleen Seifert ! As we iterate on and further refine this concept, what we are calling the individual ideas within this space, as well as the concept as a whole will definitely be something that we will need to get user feedback on! You're right. Would someone be more willing to post on the Grat Wall or the Wall of Gratitude? Questions like this will provide really good insight. Thank you for sharing!


Naman commented on Rider Meets Driver

Hi Nicole Sorci !

Fantastic idea! I can definitely see the potential for this to be such an incredible tool for users of ride sharing services.

NPR's How I Built This podcast has a great episode on Lyft ( that might offer some insight into why their model works so well, and how your idea could help augment this model. Having used both Uber and Lyft, I have in most cases felt like my conversations with Lyft drivers are a lot more free flowing, and I'm wondering if you'd conducted any research that aligns with this notion?

Additionally, I'm wondering if you would be able to prototype a small part of this concept? I'm curious to learn what the interaction between a passenger and driver would look like. A fun way to do this could be to get two of your friends who don't know each other to play the role of a driver and passenger, and provide the passenger with a sheet of paper with information about the driver. You could install a dashboard cam to record what this experience is like!

This is so fun! I'm excited to see how this idea can be brought to life!