Hi Ahmed yesuf Thank you for sharing the story, it is important that we have discussions about what is going on with the leftover food. We never sell the food that we recover, it is always donated and creates free meals for those who cannot afford to buy food. But you are right, there is still a lot of confusion over where the food goes and what happens to it. So we try our best to communicate with our donors and recipients about the movement of the food. We find that transparency is essential to a good system.
The irony is that most of our clients (including fortune 500 companies) are only blocks away from homeless shelters and kitchens. The disconnect between the economic classes is very pervasive in major metropolitan areas.
Thanks Michael Inaba-Hill You're right, we need to allocate more resources towards tapping into other sources of food waste and doing more community outreach. I dont know what the law is in Australia, but here in the states we have a federal law that protects food donors from liability (unless grossly negligent). But a lot of businesses dont know that, and like the restaurant manager you mentioned, would rather throw the food away than to donate it. So education and dialogue are important steps towards encouraging new sources of food donation.