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judeelliot commented on Mediation Surge Teams

Mediation is an alternate means of settling a dispute. In mediation, the parties negotiate in a controlled environment moderated by the mediator, who is usually a trained professional. . The hallmark of mediation is that the only obligation one has is to show up and negotiate in good faith. It's a process that is designed to lead to a settlement by agreement among all interested parties, and normally nobody has the authority to force a party to agree to any specific outcome