Thanks very much for your comment- it's great to be involved!
Yes indeed, we have designed Konnektis to be as flexible as possible whilst maintaining the highest standards of information governance and security. The system could easily be harnessed in contexts where family members are the only caregivers. In the example you offered, they could use the platform to communicate in real time whilst either in the home on the tablet hub, or remotely via the web-based platform. The key benefit here is that we have co-designed the inerface for the older person to be as simple and intuitive to use, so they are empowered to play a greater role in the care they are receiving.
The information can be reported by any permissioned users. We use a 2-Factor Authentication code to ensure that only those that have permissioned have access to the system.
I can add some pictures, however for obvious reasons, we would require consent before uploading any of our users.