Hello @Chioma Ume :) - How might you create trust amongst farmers in DRC who may be hesitant of a black box grading their coffee?
bext360’s product distribution design secures buy-in from the community. The bext360 machines will be owned and managed by members of the community, and their visibility will build trust in the local social fabric.
- How would buyers afford to maintain the system to maintain the system over time? All operating, maintenance and preventative costs are built in to the business logic of the system.
After collection is complete, the funds are calculated and paid out in seconds to all of the stakeholders involved. A portion of those funds will be dedicated to maintenance of the machines.
One of the primary principles of the bext360 technology is sustainability: the system and payment processes ensure that the equipment is proactively maintained and remains viable.
- How will price information, which can fluctuate during the day, be updated at the kiosk? The distributed ledger technology (provided by Stellar) is live and pushed every 3-5 seconds. That information loads to the devices all the stakeholders use.
- What if the farmer is unhappy with the grade - can they get their coffee back and sell it elsewhere? Farmers have the option to reject payment -- the product is instantly returned to them (see attached screenshots in documents for that UX).
Hello Tony! The machine will sort by moisture, % of defects and size of the beans (into grades A, B and C). Thanks for asking about security. The machine can also be "locked" so outsiders can't use it and it can also be mobile to put away overnight for safekeeping.