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Hi Ken, this idea as mentioned in my summary is a quick win which is relatively inexpensive to introduce. I am meeting with our main hospital, care home managers and local hospice where I will learn more about current practices of handing over personal possessions and I will try and influence them with this relatively simple initiative. This is really the easy part of the redesign process as I want to commission a rapid End of Life Multi discipline team that will work across the community and act as a first point of contact for patients and family to contact.