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David commented on Excellence Reporting in the Emergency Department

Thank you sharing - a great approach.

I like the infographic picking out a couple of specific examples (personal stories) together with continuing the feedback with the insight of the key themes (organisation/ culture).


David commented on A set of Christmas cards

A good example because you encouraged others to share and sounds like there is personalisation. Except for the pre-printed postcards ;-)

Does it scale? Could you end up with too many postcards, or not enough variation... Do some people collect or are they displayed?

Could a variation by to pass the postcards on between people? Like mail art or a chain letter?


David commented on Underground Goodness

Interesting share, thank you. A question about membership reflects participation and size of teams.

Did the weekly-ish frequency give a structure to get this going, but become a constraint (rather than a good habit) for some if they felt gratitude was more organic?

Good to hear your thoughts.