Hi Milena, Thans for your answer. It would be interesting to exchange with you in a more concise way when time allows to have a potential distributor's point of view. Explore what are expectations from the end customer, and the distributor and check our assumptions. Thx in advance.
Dear Scott Shigeoka, Thank you for your interest in our proposal. The refilling process of our product is inspired by the Splosh service (https://www.splosh.com/). The Nektar modular system is designed for a refilling process. Since currently there is no infrastructure where consumers can purchase refill units for their system we will implement it step by step (Phase 1 is for market entry and the Phase 2 is when we already would reached a certain sales level, i.e. 5.000 EUR/month).
Phase 1: refill units sold via e-shop delivered via mail - Refill units are purchased via an e-shop and send to the customer via mail. - These refill units - that we called “drops" - are small solid concentrate body care products (such as shampoo) that can be easily loaded into the Nektar bottle after which water is poured into the bottle’s top. The solid concentrate will easily dissolve in water making the product ready for use within minutes. You might need 3 of these drops to prepare a 300 ml of shampoo. - As the refill units are solid, they are packaged in small ink-free recycled paper bags that easy to compost. —> Therefore the “drops” are solid concentrate refill units (2 x 2 cm2) + packed in small paper bags - Innovative features are: solid concentrate refill units packed in paper (not plastic) - The disadvantage of shipping products via mail are: 1) extra cardboard packaging being used and 2) extra CO2 emissions due to the delivery process. This is addressed in the second Phase of the business development (see below)
Phase 2: refill units sold via e-shop delivered via mail + refill stations - To further reduce the environmental impact of our activity we will complement the distribution with refill stations. - Refill stations as we understand are rather small, low cost, easy to fit in standard shopping layouts dispensing machines that can make the product available at certain points within the city Refill stations will be placed at brick and mortar shops that share the Zero waste and Organic philosophy of our Nektar product. Today there are many of these small shops spread around each city in Europe and they are typically open to incorporate more products that meet Zero waste and Organic requirements. —> Therefore refill stations as we understand will be accessible to everyone.
I hope I have answered all your questions & concerns concerning the refilling process of our product and that Nektar is now eligible for the contest. Regards JP