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Joel commented on Global Leadership Academy (GLA)

Hi Sundy, I really appreciate you taking the time to read about GLA, and providing such thought-provoking comments.

While the program takes 30-40 minutes to complete, only about 15 minutes of that is the user answering multiple choice questions. The rest is watching our intro and reflection videos, reading the report, and journalling on what the user learned from each module. It's quite interactive and engaging based on our previous set of users who have gone through.

Your other question was about how often users receive one-to-one sessions with coaches. The intention is for this service to eventually be on-demand, whenever a student needs it. First, we'll have to see how many students will use something like this, and the frequency, so we can keep it economical for us and the customer.

Regarding the personalization of text-based career coaching, it's a fair concern. I've coached students a lot via text, and they seem to be fine with it. There's definitely times when we pick up the phone and chat, but overall it's much more effective then them booking a session, since they're so used to instant access to other things in their life (i.e. Netflix). Note our platform is a complement to career centres and their career coaches, rather than a substitute, so hopefully there will always be the regular option of booking a meeting and seeing a coach in person.

Great idea about approaching the army. I'm definitely going to look into this one, as I know many young veterans have some challenges figuring out what to do after their time of service.


Joel commented on Global Leadership Academy (GLA)

Hi Priscilla, that's a great idea! I definitely agree students aren't open enough to other options, simply because they either don't know they exist, or they don't think those other options are a good fit for them - when many times they are a better fit. Appreciate any more ideas you have.


Joel commented on Global Leadership Academy (GLA)

Hi Leah, thank you so much for your valuable comment. After students take the program, they are recommended a number of "Career Tracks" that best suit them. For example, a student might get the career track "Diversity & Inclusion" as their top-choice. Many students won't know what this means, or where in an organization this specialty resides. However, in our descriptions, we do a good job of providing that information. I'd also like to include "example job titles" within each career track, where our users can click them and it would take you to a job search site for those titles. I'm open to more ideas, as this is really important.