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@Chioma, they didn't really refer to current communication mechanisms as inadequate - because they haven't experienced other options - but they were definitely interested in the idea of getting information directly on their phone. The main reason given was that their phone is with them wherever they go, which may not be the case with the TV, radio, or newspaper. The other reason shared was to actually interact and ask questions, rather than just wait for one-way communication. Examples in other sectors:

- Government Transparency (Bihar):

- Agriculture:,,,

- Education:,,,

- Blood donation:

- Domestic violence:

Many lessons from these use cases than can be applied here:

- Strong community partners are critical; they carry trust and are deeply embedded in the end user's world

- Information and communication through any sort of technology is still best supplemented and strengthened through offline, in person interaction

- Building in feedback loops strengthens content, which in turn strengthens user engagement levels. Feedback mechanisms include the ability to forward episodes, leave comments, and ask questions

- Incorporating peer voices is another way to encourage high user engagement

We keep learning and adapting from every application of the voice technology; we're sure we'll have to remain flexible and adaptable as we pilot for climate change messaging. 

Thanks for the feedback! Our interactive platform can share basic details about weather, pollution, mitigation strategies, case studies, and also distill more complex issues such as new policies and technologies. Some examples of information that can be shared over this voice platform:
- content related to climate change (tips, how-tos, weather, warnings, discussion, news) from local authorities, community leaders, and peers (will be curated and vetted)
- since this promotes two-way interaction, there is an opportunity for beneficiaries to share feedback, questions, or answers that will be compiled and shared with local institutions
- edutainment (engaging, informative podcast-type serials that share stories about individuals or families in their context; for example, there may be an ongoing podcast drama about a family who needs to rebuild some of their home infrastructure to address stronger monsoon rains, how they navigate that within the community, how they finance it, which materials they use, and what happens as a result)
- emergency updates and info that needs to be broadcast in real-time since basic mobile phones are ubiquitous in slum households 
- for those with smartphones (a smaller population), access to multimedia messaging which includes video and images - basically a richer form of the above, but serves to elaborate rather than replace what is available to all on the voice platform. 

Hope that provides more specificity; let us know if you'd like any more detail! We have done something similar in other sectors, and the content/information is really a joint effort between experts, peers, and a content production partner. 

Thanks for the note! We've heard about your good work in housing and would love to connect. Please get in touch with my colleague Sonali at sonali [at] awaaz [dot] de to discuss.