Auto Access Space for Adolescent SRH Services in Stigma Communities.
Improving adolescent access to SRH services by replacing face-to-face services with a stigma-free and mobile automated SRH Services Machine.
Tell us about your vision for this project: Share one sentence about the impact you would like to see from this project in five years
By 2022, we expect to expand our unique model within Cameroon to reach 45,000 adolescents aged 10-19 years old, and market over 100 Automated SRH Service Machine globally.
Who will implement this idea? Or what’s your strategy to implement in the next 6-18 months?
Cameroon Agenda for Sustainable Development (CASD) in collaboration with GFH and KIOSK Ltd. will devote the required time to implement and scale up the project.
-Numfor Munteh, Founder & Executive Director of CASD will be the team leader (Project Manager) and assisted by 2 professionals and 2 adolescent (beneficiary role models) serving at CASD.
-Randomly selected adolescents within the pool of over 35,050 adolescents benefiting from CASD in Cameroon will be consulted at different levels of the project implementation to ensure constant beneficiary influence.
- Kiosk Ltd. will manufacture the necessary technology for the project model.
How has your idea changed based on feedback?
The original plan was to build the adolescent auto access space in a school or street corner. Feedback from the community and OpenIDEO has changed that. The auto access space will now be an upgraded version of the "Girls' Choice Ice-cream Project" at CASD which uses a mobile ice-cream truck to deliver stigma-reduced SRH services. This change means the project will continue with the quality control, privacy and security standards that have helped CASD reach 35050 adolescent in the past 3 years.
Using a human-centered design approach, you may uncover insights that lead to small or foundational changes to your organization’s existing strategy or processes in order to unlock the potential of your idea. How would your organization go about making such changes?
Our quest for adolescent-friendly services started with Laura. "I prefer to get sex education at a facility that offers ordinary services at close proximity, has trustworthy workers, and does not look like a clinic or classroom,” said 16 years old Laura. We conceive our ideas through the beneficiaries' minds, build with them, test among them, and implement with them. CASD presently have an adolescent within its Board of Directors, 42% of its volunteers and 88% of staff are adolescents and youth
How long have you been working on the project?
What year was your organization or group started?
How many full time staff are needed to implement your idea?
What most attracted you to the UNFPA Young People's Sexual and Reproductive Health Challenge?
It aligned with my calling. I live my days thinking how to improve adolescent health. I won the *2009 GYCA global challenge for the best idea to tackle HIV among Youths, the 2010 WAC global challenge for the best idea to fight adolescents HIV, the 2013 Packard Foundation global challenge for best idea on “Making Quality Family Planning Matter for Adolescents", etc. All my awarded ideas were successfully implemented and sustained by my past and present employers. This challenge challenges me.
Share the URL for your Business Model Canvas Here
Opportunity Areas – Select those that apply
Last Mile Sexual and Reproductive Health Commodities
What specific problem(s) are you trying to address? (300 character limit)
Access to quality SRH education and services for adolescents aged 10-19 years. We are optimizing "Adolescent-friendly Services" to reduce to the minimum the provider stigma that prevents adolescents from accessing SRH education and services. WHO sites privacy concerns as a major barrier to access.
Replacing face-to-face services.
What are some of your unanswered questions about the problem(s) you are working to address? (500 character limit)
1) How can we render adolescent SRH education and services exactly the way adolescents want it (confidential, informal, proximate, simple) without undermining quality, affordability, and sustainability?
2). How can we create an auto access space for adolescent SRH services taking into consideration demand creation, quality control, and security?
Who are your end users? (1000 character limit)
Our idea targets adolescents aged 10-19 years in communities where sociocultural stigmas prevent access to quality SRH services globally. However, the prototype is specifically for Bamenda, North West Region, Cameroon. 25 adolescents are expected to benefit from the project daily, delivering approximately 9,000 user services in the first year. Users are specifically adolescents who need one or more of the following services but can't access because of provider stigma or fear of stigma: More knowledge to make informed SRH choices, voluntary counseling and testing for HIV, condoms, family planning pills, and sanitary pads.
Explain your idea. (500 character limit)
Improve adolescent-friendly SRH service delivery by creating an auto access space in the likeness of a mobile ice-cream and free WiFi truck. As adolescent draw near to access free WiFi or buy ice-cream, our peer educators will direct them to access an automated SRH machine carefully built on the truck. At the automated kiosk, users fill in their personal information (no names) chose a service, answer an aptitude test, pay, and get the delivery. HIV testing is assisted by an invisible lab tech.
Soso and her friend make their choice (photo from prototype testing)
What is your value proposition? (500 character limit)
The SRH auto access space which will move on daily schedule within the community will also be a free Wifi and an ice-cream space. Access to the internet or ice-cream is open happiness without stigma. As the users gather, the peer educators will direct them to the automated SRH kiosk built with maximum privacy standards on the truck. Nothing equates the value of full access to an emotional/lifesaving need without fear, travel, or high charge. Upon all that, you get free Wifi as added value.
What's different about your idea compared to current solutions? (500 character limit)
Several organizations offer adolescent SRH services including "youth-friendly centers" but can't convince most adolescents that the service providers and community adults won't be judgemental about their choices. Our auto access space makes the difference. Beneficiaries can convince anyone that they are visiting just to access free WIFi or buy ice-cream. The automated services without face-to-face contacts or registry of names guarantee 100% privacy. Who offers that on earth? Its a new deal!
What are the key reasons why end users would turn to your organization over another?
Design / Brand status: Value in using a brand
What would success look like for your end users? (500 character limit)
Anita is 18 years old has two boyfriends. She doesn't want to get pregnant and is worried about her HIV status but afraid to visit the clinic.
Success will mean, Anita can access quality SRH education to make her informed choice, eventually get tested for HIV and chose a family planning option with the help of an expert she never met. As an added value to fulfilling her SRH needs, she enjoyed unlimited WiFi until it the service move to another location. Wow! she can also get her sanitary pad.
How would you measure the impact your idea has on your end user(s) ? How will you measure the success of your program? (500 character limit)
The quantitative impact will be measured by reviewing the visitors’ electronic register to analyze the numerical trends in user visits and uptake of the services against target indicators.
Qualitative impact shall be measured quarterly by administering online user surveys to analyze the changes in knowledge acquisition and behavior patterns, and customer satisfaction. Baseline indicators will be the users' state before the project. Outcome indicator will be the users' state after usage.
What strategies will/are you testing to acquire end users? (300 character limit)
Radio, Facebook, campus, and bulk SMS announcements will be made to share the daily movement schedule of the auto access space. Incentives will be given to users who opt to serve as peer mobilizers the next time the project is visiting their area. The truck branding also auto publicise the project.
Key partnerships - Who will you partner with to make your idea work? (500 character limit)
The local partners will include the Ministry of Public Health, the Ministry of Secondary Education, City Council, and UNFPA Cameroon.
The international and technical partners will be Kiosk Ltd (producer of automated SRH machine), Global Force for Healing and OpenIDEO.
What is your organization’s name? (150 character limit)
Cameroon Agenda for Sustainable Development (CASD)
Tell us more about you: (750 character limit)
Numfor Munteh, the Founder and Executive Director of CASD and a board member of Global Force for Healing is an energetic visionary leader with twelve years combined career and social entrepreneurship experience. I will work with my team of professionals in Cameroon and USA. Amongst us are experts in adolescent health, project management, social marketing, advocacy and modern technology. Personally, I have a master degree in monitoring and evaluation, and a bachelors degree in project management.
Driven by Buckminster’s words “You don’t change things by fighting the existing reality; you change things by building new models that make the existing obsolete”, I have initiated several sustainable innovations in public health.
Where will your idea be implemented? (200 character limit)
The pilot phase: Bamenda, North West Region, Cameroon.
Subsequent phases will see the project go round Cameroon while mentoring projects around the world that purchases the Automated SRH Machine.
What do you need to get started? (500 character limit)
Financial resources to build the technology and set up the first Adolescent-friendly auto-service space.
What is the current scale of your proposed innovation?
It is still in planning phase and does not exist yet.
Experience in Implementation Country(ies)
Yes, for more than one year.
Expertise in Sector
I've worked in a sector related to my idea for more than a year.
Organization Location (200 character limit)
Peace Plaza, Apt 101, Savannah Street, Old Town - Bamenda, North West Region. Cameroon.
What is your organizational status?
We are a registered non-profit, charity, NGO, or community-based organization.
What is the maturity of your innovation?
Existing Prototype or Pilot: I have tested a part of my solution with users and am iterating.