As an organisation with a fairly new Service Design and Innovation Department Skills Development Scotland embarked on multiple ways of developing new ideas and prototyping within the organisation. One such programme was carried out with Grays School of Art in Aberdeen. The worked posted here was developed in partnerships with 3 of their design students.
Working with the students we explored various tools, books and academic models. We closely researched the current methods of testing, enhancing and evolving motivation, optimism and resilience.
From this research we decided to build an app, ‘confidence journey’, that would help support and make clear the importance of confidence, self efficacy, motivation, resilience, mindset and optimism when embarking on a career journey.
The user will complete quizzes in the following areas:
confidence, self efficacy, motivation, resilience, mindset and optimism
If scores are low they will be given links to other reading, contact details to a careers advisor or given mini games to play, which will help them score more highly the next time.
An origami paper boat guided by the stars
The theme of the app is a paper boat (made and up-loaded by the user) undertaking a journey across the virtual world, guided by a star map. The map grows the more quizzes that are taken and games are played. This star chart is effectively a user progress map and gives an overview of how far the user has come in developing confidence, self efficacy, motivation, resilience, mindset and optimism. At the end of the journey the star map can be printed off to show to a careers advisor (or appropriate professional) for additional support should it be required.
The app ‘confidence journey’ has been sectioned into 7 main key area:
Profile - this is where the user can give a little bit of information about themselves to allow other users to get to know them
Journey - this is where the users progress, via quizzes and games, through resilience, mindset, self efficacy, motivation and optimism. All interaction will be recorded in a star map.
forum - this is the area that will allow users to chat to each other and also career/confidence experts
journal: this is the area where users will record how they are feeling and things which might have either boosted or depleted their confidence etc.
Instant chat: this is where members can chat in real time with other users and careers/confidence experts
minigames: this part of the app allows users to play games where themes are based around confidence building techniques etc
boost: periodically during the journey an origami lucky crane will fly on screen with a confidence boost, this could be an inspirational quote etc.
The app has been build to work across platform but the adopted channel would most probably be mobile.