OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign Up / Login or Learn more

Delfee: An aggregator of the best youth employment support initiatives.

Much like the great thinkers and leaders of old visited Delphi to discover the right path from the Oracle, Delfee is a website that allows our future great thinkers and leaders find the right path to safe and fulfilling employment. The research phase of this challenge yielded so many great examples of existing youth employment support initiatives, which begged the question, why reinvent the wheel? How might we create an aggregator website, which also helps young people, and other interested parties, to understand their inner strengths and areas of improvement whilst also informing users of employment support opportunities - right on their door step. Could the platform be used to generate funding for important face-to-face support?

Photo of Daniel Kolodziej

Written by


There are so many amazing social enterprises to help young people all over the world find support in gaining employement. The question is, what is available and relevant to the young person in question.
Much like the popularity of Buzzfeed quizzes, how might we present employment support for young people so that they can better understand their strengths and areas of improvement in order to provide them with an opportunity to be who they want to be?

Using psychology and data science, much like Visual DNA , is it possible to create a fun, engaging and ultimately helpful tool for young people and intrested parties to find the right support, for the right person, in the right area - framed in a way that resonates with the target audience.

Much like successful agrregator websites such as Techmeme or Reddit is it possible to channel the very best employment support for young people, onto a carefully curated 'One Stop Shop' website?

Progress update #1: 22/8/2014
 
Users and empathy mapping
We’ve completed empathy mapping for our key target users, as suggested by the challenge brief.
 
We focused on the following groups:
 
Educated & unemployed
Uneducated & unemployed
Employed, but in informal or vulnerable (unsafe) employment
Parents of the above 

The empathy mapping has helped us streamline our thinking behind what the needs and experiences of each of these groups will be and therefore how best to prototype Delfee to meet their needs. Thanks to Jordan for her input on this task! :-)
 
Thanks to Ryan Porter who is kindly partaking in a Skype call with me next week so that we can learn more about his invaluable experience in developing the awesome, Raise your flag.  
 
Thanks to Simon Blampied who suggested including parents in the user persona groups above.
 
OpenIDEO team member, Luisa Covaria, gave some great feedback and tips about prototyping Delfee, which has been carefully considered as we move towards our first lo-fidelity prototype. Thanks again!
 
Shane Zhao highlighted the Tyba personalized recruitment process which allows employers to showcase their office culture in order to attract applicants that are natural fits, whilst suggesting the inclusion of a method for employers to engage with potential young employees through the Delfee platform.

This is something I'll personally look into by approaching London-based organisations to gauge their interest once the initial prototype is ready. If anyone else can reach out to any suitable organisations, wherever they are, please feel free to get in touch! :-)
 
Prototyping
Shane’s also suggested some great resources for the prototype and feedback phase. 
 
Quiz
Liz Duffy highlighted a great resource in terms of helping to shape the quiz, from an online Gallup test and corresponding book which aims to help users identify their top 5 strengths. I particularly liked that the archetypes suggested by the book and quiz are all positive and aimed at helping users maximise their talents. 
 
Geordie McClelland is contributing to the development of the quiz and particularly focusing on how to target help to disconnected young people and ensure that we’re able to offer a range of support and help for all types of people and careers. We have already learned so much through his experience with his remarkable resource for US veterans, The Things Biz. He’s also found that eHarmony (the dating site) is launching an employment matching site next year that purports to match candidates by culture and skills through questionnaires and quizzes. 

The incredibly talented Leigh Cullen and Jordan Dobin will also be helping to develop the quiz including the question flow (user experience) and the visual UI associated with that UX (along with persona illustrations).  Jordon will also be looking at ways to address the cultural stigma of some forms of employment support and career development pathways too.
 
Awesome!! Thanks again you to everyone that has enabled us to get this far!

NEXT STEPS: I am thinking that now that we have the empathy map completed, we could maybe look to have a vote on the empathy map content, via www. mural.ly, so as to gauage what we think would be the best user persona group upon to focus on, when we design and test our first prototype? Currently I am thinking that we need to consider the following factors,

1.) Should we focus on the quiz element of Delfee that is generally focussed on young people? The design of the potential partner platform integration could be a fairly standard process and design pattern, which I will be asking Ryan from Raise Your Flag about on our Skype next week too. The quiz could be the most valuable part of intelletcual property of the Delfee platform, which feeds into the business model prototype also. What does the Delfee team and OpenIDEO community think? Any feedback and insight into where we should focus our efforts would be most welcome! :-)

2.) Access to a suitable test group, in my case London. If anyone else would like to do some testing in the area that they live, that would be ace! Just give me a holla and I can invite you to our online empathy map! Being able to test the prototype may have a profound impact on how the prototype is actually designed and created?

3.) What needs of the user personas can be generally addressed by a lo-fidelity prototype, in order to glean the best and most amount of valuable feedback?
 

Progress update #2: 26/8/2014

Hello!

So, we are just about to begin assessing the empathy map in order to help us focus on a group of users, from which we can create a prototype to test. It would be awesome if team members or any other OpenIDEO community members could get involved and vote on which user persona should be our area of focus - do let me know if you would be able and I can invite you to our account at  www.mural.ly

Also, Leigh Cullen, has created a brilliant mood board that will no doubt inspire further thinking about how the Delfee brand can be developed in such a way that it lends itself well to have an app icon, say for iPhone.

I am sure that this will also help Jordan design some persona archetypes much like the ones that I borrowed for our initial Delfee prototype. 

I am going to add Leigh's wonderful moodboard to the download area, so do feel free to check it out and provide feedback! 

Thanks everyone!

Progress update #3: 29/8/2014

With a current lack of actual prospective users, it seemed to make sense to get team members to put their empathetic shoes on and have a go at walking a mile in the mind of the initially identified user groups, which were:
 
Educated & unemployed 
Uneducated & unemployed 
Employed, but in informal or vulnerable (unsafe) employment 
Parents of the above  
 
Given the current lack of actual prospective users from which to focus upon and gain feedback; it seemed to make sense to try and highlight any areas of commonality. The commonalities across the user persona groups may help to provide some broad headings and themes from which the creation of a prototype could be started, hence saving precious time until a suitable user test group can be engaged with.
 
The empathy map will be further analysed by myself, and any willing and able members of the Delfee team or OpenIDEO community. This can be done via a voting function on mural.ly, which should hopefully help to draw out the key, recurring themes. Everyone on the Delfee team and wider OpenIDEO community is more than welcome to join in the fun! I have actually begun the process and have drawn out some broad, recurring themes from the many post-it notes on the empathy maps. I have then began to add open, who, what, where types of questions in order to encourage information rich answers from our initial user test group.
 
The rough document image can be downloaded from the usual download area on the Delfee concept page. It would be ace to get some feedback on this latest activity. This should also help to provide a basic framework from which some research questions can be drawn up.
 
Thankfully, the Delfee team and OpenIDEO community will have a new member, Andy Hamflett. Andy has offered to help out with the youth outreach and research requirements of the concept. Andy is the former CEO of Youth Parliament and is very active and well respected in the youth, charity and digital sectors. He undoubtedly will also be able to provide invaluable insight into many other facets of the Delfee concept. Welcome, Andy!
 
 
 
 
 
 
Once we have had some level of agreement and insight from young people, via testing of the drawn out themes from the empathy mapping exercise, we will look to embed the learning’s into the platform prototype. This will also help to inform what the basic step-by-step user journey will look like.
 
Next steps:
  • Gain more feedback around key themes on the empathy map, by voting or gleaning feedback on what has been currently suggested.
  • Test key themes and hypotheses with an accessible group of young people.
  • Create some lo-fidelity prototypes of how the user journey could look and test with young people- refine assumptions and hypotheses.
  • Test the reiterated platform prototype and initial business model canvas with suitable youth employment organisations. 
It also seems to be a sensible idea to have an overarching framework for user testing and prototype creation, which encompasses 3 main factors,
 
  1. Desirability – do young people/ support organisations want this?
  2. Viability – Should we do this?
  3. Feasibility – Can we do this? 

I found a wonderful Venn diagram (Gotta love a good Venn), which shows how the 3 above factors intersect in order to create valuable design opportunity.
 
Current Challenges:
  • Engaging with suitable prospective users- it may be a good idea to conduct the user interviews and prototype in one go, via a workshop. 
  • Creating a prototype, which prospective partner platforms will take seriously. 
  • Consideration of a suitable blend of offline and online marketing strategy in order to create awareness of the platform and maximise user acquisition and social impact. What will the anticipated CPA (Cost Per Acquisition) be? 
  • How will the platform be made financially sustainable? 
  • Time constraints both within the challenge time scale, and available time contributions from the Delfee team and OpenIDEO community. 

Progress update #4: 16/9/2014

I have recently tested a low-fidelty prototype of the Delfee concept with some inspiring pupils from Wick High School in Scotland. I have uploaded a PDF of the lo-fi prototype, as well as a PDF document that outlines the research and its invaluable outcomes. Thanks to everyone for the help to make this happen!

Research participants: 14 x 17-18yr old young men who are studying video game design.
 
Location: Wick High School, Scotland. The research was conducted over Skype, via the screen share function.
 
Duration: 25 mins
 
I outlined the basic Delfee concept and then took the young people through each of the screens shots in the lo-fi prototype, trying to avoid any leading, assumptive preconceptions about the content, style or functionality. This was done in order to attempt to create a comfortable, open situation where the young people felt able to comment freely.
 
Delfee concept outline:
 
Delfee is an online aggregator of the best employment support initiatives from around the world. It allows users to take part in a simple and fun quiz that helps to explore behavioural traits, personal professional preferences, soft/hard skills assessment and current circumstances with a view to suggesting the best type of employment support – right on your door step. The employment support initiatives could take the form of MOOC’s (Massive Open Online Courses) Apprenticeships, career specific support groups and actual employment opportunities.
 
I was able to gain the following feedback,
 
Who would use this service?
Young people in school, university students, school leavers.
 
What services exist already?
My Word Of Work http://www.myworldofwork.co.uk/
 
Would you use it?  Emphatic yes!
Why?  “It would really help me if I was undecided in what I wanted to do as a career. I really liked how it not only gave you career choices but also linked you up with potential employers in your area.”
 
What did you like about it?
I liked the map of employment opportunities
Very clean & modern design
Not over-complicated.
Really liked the slider to answer the questions.
 
Any other comments
Does it show you the qualifications required for any opportunities it suggests?
Does it show college courses as well as job opportunities?
Is the FB link a requirement? I don’t like linking apps to my FB
Can you still unlock more quizzes without social media integration?
 
 
 
 
Prototype refinements and assumptions to test:
 
Social media integration is not a prerequisite for doing the quiz.
Qualifications required for any job opportunity are listed. 

College/University courses to be listed as well as MOOC’s (Massive Open Online Courses) Apprenticeships, career specific support groups and actual employment opportunities. 

Prototype components:
 
http://marcom.good.co/corporate/ I borrowed screen shots of the questions and archetype imagery.
 
https://raiseyourflag.com/ I used the wonderful UI design and layout from the job profile page on Ryan’s awesome digital platform.
 
http://keynotopia.com/ I used Apple Keynote and some Keynotopia web browser templates to create the lo-fi prototype.
 
http://www.catch-22.org.uk/ I borrowed the geographical location images from Catch 22. 

Progress update #5: 18/9/2014

Research participants: 18 x 17-18yr old young men and 1 young woman, who are studying BTEC IT at Ealing and West London College
 
Location: Ealing and West London College
 
Duration: 50 mins
 
I outlined the basic Delfee concept and then took the young people through each of the screens shots in the lo-fi prototype, trying to avoid any leading, assumptive preconceptions about the content, style or functionality. This was done in order to attempt to create a comfortable, open situation where the young people felt able to comment freely.
 
 
Things they liked
 
“It helps, if you are not sure what you want to do”
 
“Nice and simple design”
 
“The career path is good, you know what you are aiming for”
 
“I really like the sliders”
 
Suggestions & Questions
 
“It would be cool to compare yourself to other users and friends”
 
“suggest activities for improving skills”
 
“Could it be in different languages?”
 
“I would like to share my results with friends over social media”
 
“Ideally, the quiz would be 2-5 mins long”
 
“It could be like brain trainer for job skills”
 
“Regular updates would be good, keep it fresh”
 
“I would like to know what famous person I am like and what famous
person I am not like”
 
“I don't like Facebook, Google Login is better”
 
“People hate quizzes that don't show you how long it is”
 
“It might be nice to have multiple choice questions too, so that it makes it more varied”
 
“I would like to save my progress, then come back to it”
 
“Its wrong to always expect young people to know what they want to do”
 
“It would be good if you could skip questions if you don't understand them”
 
“Will it show what qualifications are required for a job?”
 
“After your GCSE’s, lots of people don't know what they want to do”
 
 
Misc
 
  • 14 of the 19 participants felt like that after GCSE’s was too soon to know what profession they want to pursue.
  • 70% of participants wouldn't use Facebook login, they felt it was too much data to collect. They don't seem to use, or like it. Not cool enough anymore.
  • 100% of participants said they would use Delfee.

What are the next steps for implementing this idea?

1.) Test the Lo-fidelity quiz prototype with London based young people in order to gain feedback based around its functionality and content, refine it insitu. Dates: 11/9/2014 - 18/9/2014 2.) Create, test and refine a lo-fidelity version of the partner platform area of the Delfee platform in order to gain feedback from prospective partners that have suitable youth unemployment support initiatives, who are also based in the London area. Partners identified - IVO (http://www.ivo.org/) and Catch 22 (http://www.catch-22.org.uk/) Dates:1/9/2014-24/9/2014 3.) Create a hi-fidelity prototype of quiz and partner platform area and test with both young people and potential partner initiatives: 24/9/2014-01/10/2014 4.) Refine and retest hi-fidelity prototype of quiz and partner platform. 01/10/2014- 8/10/2014 5.) Began talking and demonstrating hi-fidelity prototype and business plan to funders, such as Nominet, UnLtd, Awesome Foundation 01/10/2014- 28/11/2014 6.) Create lo-fidelity prototype of young persons Delfee profile page and test with young people, refine insitu: 01/10/2014-8/10/2014 8.) Create hi-fidelity prototype of young persons profile page and test 08/10/2014-15/10/2014 9.) Funding secured Q1 Jan 2015 10.) Q1 2015 Agile development in conjunction with young people and behavioural psychologists. TIMELINE WOULD BE REDUCED IF WORKING FULL TIME ON THE PROJECT.

Briefly describe a user scenario which illustrates the specific need that your idea is trying to solve.

A young person, 18yrs old marketing classification E "Those at lowest level of subsistence casual or lowest grade workers", is unsure as to what they should do to improve their employability skills, or indeed what they can do to improve their their current set of circumstances, traits/behaviours. They see a Facebook advert or Buzzfeed link to the Delfee quiz, where they can discover what they could possibly do and who can help them in their local geographical area.

Complete a User Experience Map. This will help you visualize how a potential end user will interact with your idea. Once you have completed it, upload it using the Upload File button at the end of this form. PDF files preferred.

  • Completed

Who does this idea benefit, who are the main players and what's in it for them?

This idea aims to benefit young people all over the world who are experiencing one of the many facets of unemployment, 1.) Educated – despite being educated, these individuals may need additional experience and/or training in order to successfully gain employment. The Delfee ‘quiz’ would aim to glean the aspirations of young people, what their current circumstances are and then suggest suitable further training or opportunities for development. This could occur by the fun, psychometric quiz, which aims to inform website users of the various options of youth employment support initiatives that are relevant to their wants, needs and personal traits - within a relevant geographical area. 2.) Uneducated – some young people simply do not have access to resources that would allow them to enjoy a level of education that suits their circumstances and aspirations. MOOC’s (Massive Open Online Courses) could provide young people with an opportunity to gain insight and education. I have recently come across an aggregator for MOOC’s (http://www.mooc-list.com/) which could be added to the Delfee platform by the platform curators (Vanguardians) 3.) Unsafe or vulnerable workers – Using the Delfee platform could highlight pathways to relevant job websites or local employment support initiatives that would inform workers of the options that could lead to a safer employment situation. The local Vanguradian could also be made aware of individuals that are currently in unsafe job roles. Aside from young people (Users) the Delfee platform would need to be populated with the various youth employment support initiatives that exist across the world. I.E Freeformers, Catch 22, BUILD etc. Currently I see volunteers across the world acting as curators of the platform, where they use their local knowledge of the youth sector to place online links to the aforementioned support initiatives. The actual ‘partners’ such as Freeformers, would benefit from higher levels of youth/organisational engagement down to the brand visibility of the Clinton Initiative and the OpenIDEO platform. It could potentially provide a cost saving on SEO (Search Engine Optimisation) and other digital marketing activities. Local economies would also benefit due to young people working towards a contribution to taxation systems, rather than earning money via informal, ‘cash in hand’ jobs.

How is your idea specifically increasing access to employment opportunities and pathways for young people?

The idea increases access to employment pathways by being making the huge amount of existing youth employment support initiatives and pathways accessible from anywhere in the world, at any given time. Delfee could aggregate the opportunities so that young people do not completely need to always consider, or be aware of their various options. Only one website would need to be marketed and used as a search engine of sorts, allowing the marketing message and activity to be more tightly focussed, with the view that Delfee becomes the ‘One Stop Shop’ for employment support opportunities. The platform could also potentially act as a revenue generation platform that could aim to fund important face-to-face outreach activity to young people who do not have easy access to the Internet. Young people and relevant organisations could also be made aware of inherent skills or knowledge that could provide value and build confidence for young people.

What early, lightweight experiment can you try out in your own community to find out if the idea will meet your expectations?

I plan to create an interactive PDF document of the curated Delfee platform, by using Apple Keynote, as well as creating a lightweight version of the psychology based quiz using survey monkey. I am currently reaching out to London based youth organisations to test my assumptions and hypothesis using said prototypes, as well as demonstrating the platform prototypes to London based organisations such as Freeformers. This will allow me in to gauge if the concept would provide any tangible value. The prototype engagement would also allow me to understand if youth support organisations would be willing or able to partake in any of the suggested monetisation techniques on the business model prototype canvas.

What skills, input or guidance are you keen to receive from the OpenIDEO community to help you build out or refine your idea further?

Ideally, the OpenIDEO platform members could provide input and guidance in the following areas, 1.) Design • Graphic • UI/UX (User interface, User Experience) 2.) Child psychologists, for the Delfee job quiz 3.) Data scientists, for the Delfee job quiz 4.) Youth sector/volunteering expertise 5.) Linguists, for website localisation considerations 6.) Business professionals, who could input on the business model prototype 7.) Digital Marketers – is the platform currently framed in such a way that would ensure high levels of use and engagement? 8.) Legal professionals, are there any areas of risk due to the handling of young peoples personal data. Also input on data sharing and usage policies. I.E website terms and conditions, and privacy policy. 9.) SEN (Special Educational needs) advice as some users may have specific learning or safeguarding requirements.

The idea emerged from:

  • An individual

How do you envision your idea being implemented?

  • Keen to prototype it, find partners and pursue implementation
View more

Attachments (10)

Empathymap.png

Completed Empathy Map

delfeeMoodBoard.png

Delfee brand mood board by Leigh Cullen.

Key themes and questions.png

Key themes and issues drawn out from the Empathy map.

First page.jpeg

1st page of the experience map

Step 1 & 2.jpeg

1.) Discovery (Attract) of Delfee 2.) Hitting the Delfee landing page

Step 3 & 4.jpeg

3.) Johnny does the Delfee quiz (Retain) 4.)Sharing the Delfee quiz (Convert)

Step 5 & 6.jpeg

5.) Johnny can also do.. 6.) Build a support network

107 comments

Join the conversation:

Comment
Photo of Bettina Fliegel
Team

Hi Daniel. Great project! I really like the approach you are taking - helping youth find things out about themselves and then using those insights to assist them as they search for employment. This knowledge will benefit youth in the long term as well. It will be interesting to see how Delfee develops.
Great to review the prototype you posted. I see that there was one youth that asked about the app being linked to facebook. Did he explain what his reservations are? Were there other concerns regarding Delfee and access to youth's social media?
Excited to see more prototyping! Good luck building Delfee!

Photo of Daniel Kolodziej
Team

Hey, Bettina

Thanks for your kind words! I appreciate you checking out what we have been up to!

Alas, I was unable to get anything specific about the rationale about disliking Facebook login. However, I delved into the Facebook issue a little more in yesterdays prototype testing session. I have just uploaded a brief summary of what was talked about, here is an excerpt

"70% of participants wouldn't use Facebook login, they felt it was too much data to collect. They don't seem to use, or like it. Not cool enough anymore."

It would be ace to hear your thoughts on the latest feedback.

Cheers

Dan

Photo of Bettina Fliegel
Team

Daniel,
Awesome feedback! Just a quick note and I will post another one tonight. The feedback you received appears to be spontaneous and honest which is great. I wonder if several of the responses might multiple in number if you prototyped with a few hundred youth. The list you have might have a few key items that could really refine and add to your proposal.

Note on the layout of your description -
It is not easy to spot where the updates are.
Can you make the print "bold" and perhaps make it larger - the type that reads Progress Update # 5...? There is a function to make print larger on the right side of the tool bar. This way folk scan your idea they can find these prototypes easily and participate with feedback.

Facebook - What do they mean by it is too much data to collect? Is this referring to a problem with logging in? Or is this referring to the concept of Delfee collecting their data from Facebook?Is it an issue with an app tapping into their Facebook in some way and retrieving their personal info from it?

You are getting great feedback. It is fun, correct?

Photo of priyanka botny
Team

Daniel,

Great empathy map! I liked the post-its on it explaining a flow.
Well, for a prototype aggregator can you create a website on free hosting sites like weebly.com, wix.com , webs.com etc.

May be the website could be viewed as a storage piece for youth services driven by your volunteering team ? The website creation and tagging it on the top of your description page will help to think about the future prospects of Delfee, visually.

How are you exactly taking this to the social media?
Eager to learn more about Delfee.
Thanks
Pri

Photo of Daniel Kolodziej
Team

Hey, Pri

So glad that you liked the empathy map. I was lucky to have such great input from the Delfee team. The empathy map has been really useful in helping to shape the prototype. Ideally, I would have had access to young people in order to gain real world insight into what they think and feel, according to the map headings. But, I have now been able to conduct some real world research with young people using a simple Keynote document, with screen shots from various resources. I am uploading the document today, so please do check back and take a look. It would be great to get some feedback from you!

I think your suggestion of hosting a prototype online is a great idea, which could help young people to access it from all corners of the world. This could provide a wide body of research, allowing us to further refine and develop the Delfee concept. Thanks for pitching in! :-)

In terms of social media, I currently see Delfee broadly dovetailing into social media in 3 ways,

Social media integration:

1.) Using the API's of social media channels to allow Delfee users to signup to the service, as well as inviting friends and sharing quiz results.

Here are some links that show what can be done with social media logins,

https://dev.twitter.com/web/sign-in

https://developers.facebook.com/docs/facebook-login/v2.1

https://developers.google.com/accounts/

2.) I aim to use Facebook adverts to alert potential users to the Delfee platform.
Facebook adverts can be quite cost effective and they allow you to be super targeted with who the ad is aimed at. Check this out,

https://en-gb.facebook.com/advertising

3.) I aim to keep a steady stream of relevant content pumping out across social media channels in order to inspire and inform followers or friends of the benefits of Delfee.

Currently I am considering using,

Facebook, Twitter, Snapchat, Instagram and Pintrest. I would also look to use a timed social media posting piece of software, such as Buffer.

https://bufferapp.com/about

Buffer allows you to pre-upload social content and select when and where you wish it to be posted. This can be useful if there is not a specific social media marketer available, as you can simply spend a chunk of time uploading content, rather than worrying about keeping a steady flow of content pumping out.

Do get back in touch and let me know what you think, hopefully I have been able to answer your question suitably!

Thanks

Dan

Photo of Geordie McClelland
Team

Hi Dan - really great stuff. Another channel you might want to consider for serving content is LinkedIn. We've found a bit of success on the platform because people there are in the right mindset (thinking about jobs and careers) - but many are unsatisfied with that platform as a solution for them (or at least it hasn't worked for them yet).

This is coming together nicely - congrats!

Photo of Daniel Kolodziej
Team

Nice one Geordie, thanks for sharing the LinkedIn insight too. Your point about users being in the right mindset is really interesting. I have just shared more prototype feedback insights, which may be of use to what you have going on. Do let me know if i can help in anyway too!

Congrats on your progress, I love what you have been doing with The Things Biz. I wish you all the best with moving it forward dude!

Cheers

Dan

Photo of Dave Zinsman
Team

Hey Daniel!

You guys have a lot of great work behind the idea; great stuff! To give the project even more teeth during the home stretch, you may want to look at clearly highlighting specific impact, a basic timeline to reach your goals, and how you'll measure success. For instance "we aim to build a user base of 10,000 subscribers within our first year, and will measure impact of the site by how many subscribers reported Delfee as instrumental in discovering pathways to employment."

For more information on exactly what CGI is looking, you can see Aaron's sponsor post: https://openideo.com/blog/youth-employment-challenge-tips-for-evaluation

Hope this helps!

Photo of Daniel Kolodziej
Team

Hey, Dave

Thanks for the encouragement and also sharing the link. I have been rather busy with the family recently and completely missed it! Very helpful, cheers!

Totally agree with you too. I hadn't fully considered what the success metrics would look like and I haven't completely fleshed out a user acquisition plan. I'll look to do so once I have done my second round of prototyping testing! Nice one!

Dan

Photo of Meena Kadri
Team

Nice work on the prototyping with Wick High School students, Daniel!

Photo of Daniel Kolodziej
Team

Thanks, MK!

Dan

Photo of Ferenc Boroczky
Team

Hi Daniel,

I am new here, so sorry if I make some mistake and write my comment to the wrong place :(
When I read your idea I thought of a favourite book of mine. The book is written by Daniel Goldman and is about Emotional Intelligence. Maybe I am wrong but I can see connection between your idea and emotional intelligence.

I was thinking of a questions like,
- how we can inspire leadership through emotional intelligence?
- how we can help young people to improve their leadership skills through emotional intelligence?

I would include a menu point to Delfee website and also ask young people to take a quiz based on emotional intelligence. From the result, young and talented people - future leaders - can understand more about their inner strengths and areas where they have to improve their skills.

But maybe I am wrong and you not looking for feedback like this...sorry for that than.

Anyway good luck!

Best,

Ferenc

Photo of Daniel Kolodziej
Team

Hello, Ferenc

Thank you ever so much for reaching out. No apologies necessary! I have read the Emotional Intelligence book by Daniel Goleman, which I really enjoyed. I think you are correct about the synergies that exist between emotional intelligence and the factors that Delfee will hopefully aim to address!

I believe that emotional intelligence is valuable trait that should be acknowledged and developed in everyone, especially within the scope of this challenge.

After reading your post, I came across this resource, which I feel would be a really interesting factor to include in the Delfee quiz.

http://greatergood.berkeley.edu/ei_quiz/

Thanks again for your post! :-)

Cheers

Dan

Photo of Jordan Dolbin
Team

I found myself with a similar "One Stop Shop" website idea and so rather than creating another idea, I figured I would share some of my thoughts so we can build on what you have suggested.

I think another potentially impactful tool for students is something that can show them how their current hobbies and passions can be used in a career. For example, show a student that loves video games how this passion can translate into a job for him or her whether it's creating video games, helping gamify things like recycling around the world, or making the next Angry Birds. Once they see the careers they can have, point them in the direction they need to go as far as schooling, networking, etc.

The most important issue we need to address is the stigma that comes with not going to a four-year university. Through this website, we can encourage students to go to tech schools or trade schools to specialize in something. After 4 years at a private liberal arts college and with just one year left in my Master's at a big university, I still feel like I can benefit from a specialized education.

I love you idea and I love this project. I am eager to see what comes out of all these ideas as I am sure something amazing will!

Photo of Daniel Kolodziej
Team

Hi, Jordan

Thank you very much for the feedback and input. I really like how you have framed how a users personal interests could inspire the selection of certain employment pathways.

I also totally agree with the issue of social stigma when not attending university. In the UK, taking part in vocational engineering training, such as an apprenticeship, is perceived by some as a second rate option. Yet, in Germany an engineer is regarded as highly as a medical doctor. This may have resulted in some of the skills gaps that are currently prevalent in the UK.

I'll add you to the team, and perhaps you could flesh out some ideas around how we could address the cultural stigma of some forms of employment support and career development pathways?

Photo of Jordan Dolbin
Team

Hi Daniel,

Thank you, I also appreciate the feedback! I'd love to be a part of the team and help ideate around the cultural stigma issue we have raised.

I find the UK vs Germany example you provided to be compelling and I'd be interested in understanding that more. I think we could certainly benefit from gaining some insight into the root of the stigma in places like the UK and the US. Is it that people view people that take a nontraditional path as unmotivated? Unintelligent? Etc. Is it simply a lack of education on these nontraditional education/career paths?

With that said, I am new to Open IDEO. Is there a "team" page where we can collaborate or does it happen here or outside of this site?

Thank you!

Photo of Geordie McClelland
Team

Hi Daniel,

Love this idea - especially the aggregation of services. One of the big problems we've had in realizing our mission at www.theThings.biz to serve "disconnected young people" in the United States is that these people are by definition disconnected and thus, there aren't many efficient ways to get in front of them. Young people who un or underemployed are a difficult group to target because in many ways they are hiding in plain sight. If they went to University, they are no longer being served by the University Career Center, few are going to municipal career centers - too many are spending most of their time sending their resumes into HR systems that weed them out before a person is able to review them. We've seen a real difference in our ability to gain traction with young military Veterans (for whom there are a number of services out there that can be pathways to this population) and with the more amorphous broader group of disconnected young people (for whom fewer of these pathways exist). If Delfee could effectively operate as a pathway that helps organizations like ours get in front of the people we are trying to serve - that would be huge. Thanks for bringing it to the table - would love to help in any way.

- Geordie

Photo of Daniel Kolodziej
Team

Hey, Geordie

I am delighted that you got in touch! The Things Biz has some amazing parallels with Delfee. I am sure that we could learn loads from how the platform is set up and also from your experiences. I love how you have included skills and traits that may fall beyond the remit of formal education. It seems to be the perfect starting point for how we might consider the same issues for young people on the Delfee platform.

It would be ace if you are able to join the team and help out. I think your insights would be invaluable. Would you be able to tell me a little more about your background and involvement in The Things Biz, please?

Thanks again dude

Cheers

Dan

PS: I am originally from the North East of England, near Newcastle, and we are often called Geordies! Plus, I have family in Scotland whom are called McClelland! How about that!? ☺

Photo of Daniel Kolodziej
Team

Hey, Jordan

Great to have you aboard - hurrah! If we collaborate on here, that would be cool. However, I do have an account for https://mural.ly/ which I have been using for the business model prototype and the basic functional block diagram. Would you like me to invite you? What is the best email address to use?

What areas would you like to get involved with? Muchos excitdos! :-)

Cheers

Dan

Photo of Jordan Dolbin
Team

Hey Daniel,

Awesome, I will look to that page for collaboration. Please do send me an invite! The best email would be: dolbi002@umn.edu

My knowledge and experience fall in design and graphics, so I'd love to help out there! I can also help with any upfront leg work that needs to be done as well.

Thanks!

Jordan

Photo of Geordie McClelland
Team

Hi Dan - always happy to help another Geordie.

I launched theThings.biz at the end of last year in the midst of a now 14 year career working in management consulting and marketing (and even an Antarctic expedition thrown in there), including small boutique firms and big companies (like Coca-Cola). From my experience I observed that the markers of success were most often soft skills, not the measures that drive hiring practices now. During the recession I became very worried about the fates of young people who entered the workforce at a time when there were no jobs - and more broadly, I was concerned that our economy would miss out on the talents of these people because the reality of their career path didn't fit nicely into the standard format HR organizations have been directed to look for. And though millions of young people in the US are un- or underemployed, many have found opportunities to develop the soft skills that to me, were such important indicators of long-term value. So bringing those things together, we're attempting to shift the way companies evaluate young talent - looking less at industry or hard skill keywords (that may only be indicators of the fact that a job seeker can cut and paste from a job description to a resume) and more at people's track record of proving how they work and think in any environment.

We built our process to be one that does involve a bit of friction (despite common wisdom/knowledge that frictionless experiences are the best way to grow) where people are rewarded for real life experiences (it just doesn't matter as much where that experience took place) and where job candidates can't claim an achievement until their references identify it for them. The depth of our experience has definitely been a hindrance to our growth - and as such we've talked a lot about including quizzes and psychological tests. Thus far, we've held off on that - because despite the relatively small number of job candidates in our database, each is highly qualified (though again, through different measures than is the standard) because they've done the work up front to prove, develop and ultimately reliably attest to the soft skills that define how they work and think.

That said, I think there's a lot of room for quizzes as you describe in Delfee to work as the tip of the spear for a career self-assessment experience - an easy way to engage and start the process of self-discovery and development that can lead to a much more qualified candidate (again, even if those qualifications aren't standard). For a lot of people that may be enough direction to move ahead, for others, they may need a deeper process (one that approaches mentorship) such as what we offer at theThings.biz. An analogy to this is in the work that we are doing with young Veterans in the States: there are a number of skills translators out there for Vets that identify hard and soft skills that a person in a certain rank and title would have used during service. These are automatically generated and speak to a general population of people in similar roles. For many people whose skills are easily translated and for whom there is a very similar civilian job to what they had in service, these skills translators are all that they need. For others, where they need to think about transferable skills to move into a job that is less closely aligned with what they did in service - that's where we can be of some help.

One of the things that I liked about your thoughts on Delfee is that the process could segment these populations - those who can benefit from a lighter touch process and those who need more coaching and marketing tools - and can direct them to services that will best serve their needs. That's a huge benefit in a world where every service such as ours promises to help young people, but where each has an approach that may be more helpful for some than for others.

Finally, a couple of things check out if you haven't yet:

Raise Your Flag: https://openideo.com/challenge/youth-employment-pathways/ideas/raise-your-flag

Also, eHarmony (the dating site) is launching an employment matching site next year that purports to match candidates by culture and skills through questionnaires and quizzes: http://www.fastcompany.com/3033882/fast-feed/forget-love-eharmony-wants-to-help-you-find-your-next-boss

Photo of An Old Friend
Team

Great idea Daniel. I see your idea fits well with mine which focuses on creating an innovation centre for students and young professionals to work together to create jobs as the mentor younger colleagues.

We could team up and see how to improve....here is the site I put up about my team http://www.cenetuganda.com/index.php/en/our-team

Photo of Daniel Kolodziej
Team

Hi, Alex. Thanks for your positive assessment. There are certainly are some parallels between our 2 projects. You have inspired me to consider other areas for personal and professional development for another challenge that I am a team member of too,

https://openideo.com/challenge/youth-employment-pathways/ideas/pop-up-bus-and-boat-mobile-workshops-that-pop-up-in-communities-around-the-globe-building-pathways-and-employment-opportunities

How do you see us working together dude?

Thanks

Dan

Photo of Daniel Kolodziej
Team

Hey Jordan,

Thanks for the skills low down, most helpful! I was wondering if you would like to take part in the creation of some user personas so we can best understand how to create a suitable Delfee prototype, then we could put your creative, graphical skills to work and get some cool illustrations done for some user archetypes similar to the ones I found on www.visualDNA.com ?

Thanks for your email, I have emailed you an invite to the Delfee room on mural.ly . Feel free to run wild! I currently have the business model canvas, functional block diagram and an empathy map setup. The user personas that I am considering are,

1.) Educated but not employed
2.) Uneducated but not employed
3.) Employed, but in an informal job role
4.) Employed, but in a vulnerable job role

Perhaps we could also consider the parent of a job seeker in the user personas as suggested by Simon Blampied ?

https://openideo.com/profiles/875500251

Do let me know your thoughts!

Cheers

Dan

Photo of Daniel Kolodziej
Team

Geordie,

I am blown away by your drive and what you have accomplished! You have so much experience and insight into this challenge and the overall Delfee idea concept. Thanks for taking the time to put such a thorough post together.

I am sure that your insights will be invaluable as we start to actually prototype the Delfee platform and quiz. It would be great if I could get your input and insights on some user personas that I am working on, which as you probably know, will help to inform us as to what the basic feature set should look like and how the prototype should feel and function.

The user personas that I am considering are,

1.) Educated but not employed
2.) Uneducated but not employed
3.) Employed, but in an informal job role
4.) Employed, but in a vulnerable job role

Perhaps we could also consider the parent of a job seeker in the user personas as suggested by Simon Blampied ?

https://openideo.com/profiles/875500251

I could send you an invite to take part on the empathy map if you wish? Either pop your email on the thread, follow me on Twitter @danielkolodziej and DM me, or simply email it across to danwkolodziej@gmail.com

The e Harmony quiz is a great find too, thanks for sharing, as was the share about Raise your Flag. They are great examples that I feel we can definitely learn from. The UI and UX for raise your flag is pretty damn cool, really impressed by that platform.

Thanks again, from one Geordie to another!

Cheers

Dan

Photo of Daniel Kolodziej
Team

Alex,

WOW! Thanks for the speedy response regarding the empathy map! Welcome to the team!

Cheers

Dan

Photo of Geordie McClelland
Team

Hi Dan,

Sorry for the slow response. I'm happy to help where I can on the personas and quiz - my email is geordie@thethings.biz. Looking forward to seeing what you all have going on there!

Geordie

Photo of Daniel Kolodziej
Team

Hey, Geordie

No worries about the late reply, hope you are having a good weekend. My son has been getting baptised this weekend, so its been manic for me too! Great to have your input dude, much appreciated!

So, I have setup 4 empathy maps for the following personas,

1.) Educated but not employed
2.) Uneducated but not employed
3.) Employed, but in an informal job role
4.) Parent of a job seeker

Do feel free to change or add any!

I'll be adding to them some more over the next 24 hours too. Just invited you to the Delfee 'room' on Muraly - welcome :-)

Cheers

Dan

Photo of Geordie McClelland
Team

Dan - could you resend the invite to Muraly? It didn't seem to come through at geordie@thethings.biz

Photo of Jordan Dolbin
Team

Dan-

Shoot, I just saw your response from a few days ago! I can definitely help with building some user personas. I got the Murally invitation so I am good to go on there.

I will make my comments on the personas in Murally. I have some ideas about a persona for the parents of a job seeker (although I'd probably consider them assumptions), but I will put them up in there!

I saw Leigh offered her design expertise and skills as well, so when it comes time for some design work maybe I can collaborate with her. Just let me know!

Thanks!

Photo of Daniel Kolodziej
Team

Resent the invite to mural.ly Geordie. Looking forward to getting your input!

Thanks again

Dan

Photo of Daniel Kolodziej
Team

Hi, Jordan

Thanks for the ongoing assistance. Great to hear that you have some ideas about the persona for the parent of a job seeker :-)

I'll obvi join you in building out the user personas! Mentioned to Leigh about you two collaborating too, so will let you know what the best way forward is.

Cheers!

Dan

Photo of Jordan Dolbin
Team

Awesome, Dan. Just let me know! Thank you!

- Jordan

Photo of Andy Hamflett
Team

Dan, thanks for inviting me to be part of this. It is hugely important work.

Great depth of thought has gone into this and really interested to see next stages of development.

Just wanted to share with the community some thoughts from my own exploration of this issue

It seems that a lot of the major providers in this space (employment, unemployment, welfare to work) are only using digital to help streamline internal processes (help them to increase caseload through better information management, etc).

Conversely, there are loads of great ideas emanating from the start-up community, but – like so many start-ups in other sectors – achieving scale is proving difficult – both to be found through search or to connect to existing networks.

On that last point, even some of the more well-known (though still early stage) platforms seem unable to crack into major existing offline networks to build partnerships and are therefore reduced to trying to tackle recruiting one school at a a time, or one youth group at a time, or achieve visibility in other one-off ways, which doesn’t seem the best approach in a networked world.

In another area, I am constantly surprised at start-ups who overlook the massive potential of what can be done with data collection and analysis, and don’t give enough thought to this at the earliest stage. One tech start-up I spoke to recently in Asia had developed a lovely, multi-language, animation-driven educational app to support curriculum delivery in primary schools. You could instantly see would be appealing to the target audience. However, when I asked what the data management system was, they said there wasn’t one. Jaw-dropping that they didn’t see the potential for collecting user data and drawing benefits from analysing individual users’ progress, never mind aggregated data that could reveal so much more about learning patterns and necessary product refinements. This very small experiment from Washington DC earlier in the year (http://www.washingtonpost.com/business/on-it/dc-prep-uses-big-data-to-evaluate-tablet-based-education-apps/2014/01/11/742bf504-7976-11e3-af7f-13bf0e9965f6_story.html?tid=hpModule_1728cf4a-8a79-11e2-98d9-3012c1cd8d1e) highlights the potential of matching data science to engagement patterns.

So what most excites me about this is the additional thinking we can put in around following areas of potential:

1. How we can use network methods to achieve scale – through partnerships or newer methods.

2. How we can start the product off on the right footing on a data collection front, as that is where the real value will lie in providing an excellent service.

3. How might this also connect into the emerging Open Data movement, which is gathering real pace here in the UK. What government data sets can be tapped into for intelligence to guide thinking and focus?

I’m speaking to lots more start-ups in various parts of the world about similar issues, so looking forward to feeding in more ideas on these themes.

Finally, we shouldn’t underestimate the inherent resistance to innovation in some parts of the public sector (if they are to be partners), and how tough an ask that is. I was speaking to a co-founder of a digital democracy app in Connecticut earlier in the week. His app connects citizens to officials charged with dealing with the issues they had. After trying to partner with them for ages, he just set up the platform and people started using it. Alarmed, the officials got in touch with him to shout, "The correct way to engage with us is by telephone!” That was a couple of years ago now, but pockets of that are still out there.

Going to be fun to break it down.

Andy

Photo of Daniel Kolodziej
Team

Andy,

Thank you very much for your input. Your extensive experience in the youth, and wider social/public sector, is invaluable. I find it inspiring and extremely encouraging that the Delfee team and OpenIDEO community will be able to benefit from your ongoing conversations with various, relevant startups across the world.

Your thoughts around data collection are ever the more important given the nature of the Delfee concept, which I currently envisage will be driven by data related insights. Said data could also be instrumental in the financial sustainability of the Delfee project.

I'll concisely share what you have shared with the rest of the team, by means of a project update, which should spark some inspiration around how we might progress the Delfee concept!

Thanks again and welcome aboard!

Cheers

Dan

Photo of Andy Hamflett
Team

Dan, today I spoke with two of the young people behind this idea:

http://www.eurasia.undp.org/content/rbec/en/home/ourwork/povertyreduction/successstories/new-app-for-fyr-macedonias-unemployed-youth/?utm_source=%2540OurTweets#.Uo4QZ_i346d.twitter.

It grew out of the United Nations Development Programme's Innovation Fund.

Different market conditions, but plenty of cross-over. They were very vocal on the value of the prototyping they did with young people and youth groups, similar to what you plan to do.

Their views on useful partnerships are also worth listening to.

I'll connect you by email. Sure they'll be keen to share experiences.

Cheers.

Andy

Photo of Daniel Kolodziej
Team

Andy,

What a great find. Even more so as you were able to introduce me to the young peeps in question. Thanks for sharing! I find it really interesting and encouraging that the young people working at the United Nations Development Program (UNDP) have identified that value that can be created from an employment support app that is similar to Delfee in its approach and overall concept. It is also really cool hearing how the peeps at the UNDP, who are developing the app, have used paper based prototypes in order to get to a level of agreement with potential users. I am posting the results of the prototyping research session today. It was an invaluable exercise!

Thanks for the Twitter intro to the UNDP too! Awesome work. Looking forward to hearing from them all and hopefully gaining more insight into the Delfee concept.

Cheers

Dan

Photo of Luisa Fernanda
Team

Daniel,
Great User Experience Map. It really helps to understand the focus of the platform. It seems that you are really digging the self discovery path to help students figure out how to best leverage their skills, find employment opportunities and network with other young people with similar interests. I love the collaboration on the empathy map and overall discussion on the idea. Excited to learn more about potential partners and next steps to get user feedback! You might want to look into after school programs and youth centers.

Photo of Daniel Kolodziej
Team

Thanks, Luisa. It's awesome to get such helpful feedback- after school programs and youth centres is a great idea! it has been hard getting access due to the school holidays in the UK.

Andy Hamflett has been helping with youth outreach over the last few days, so hopefully we should have some indication of access to young peeps by the end of the week. I'll keep you posted!

Cheers

Dan

Photo of Meena Kadri
Team

Nice one, Daniel – we're super excited about your proposed youth outreach and what insights it will surface. This is the really exciting part when mock-ups transform into prototypes by putting real people in the picture who you can learn from towards testing assumptions and planning future iterations. Bring it on!

Photo of Daniel Kolodziej
Team

I am bringing it, MK!

Thanks for the props, encouragement and succinct work flow!

So, I have got an online based feedback session with a school in Scotland this Friday at 1.45pm BST. They are a group of young peeps aged 16-17 whom are studying game design, which should help with the lo-fi prototype. I know the teacher, Chris Aitken, who takes the class, from my previous volunteering with young people via the awesome Apps For Good initiative

http://www.wickhighschool.org/

Then, next Wed, I have a great face to face meeting with with some 17-19 year olds at Ealing, Hammersmith and West London College - http://www.wlc.ac.uk/

They are currently studying BTEC Information Technology. The teacher, Marie Duquesne, and I have worked together several times as I have mentored and helped a number of students and cohorts with various tech-based competitions and events such as Wired Pop Tech Jam ( https://twitter.com/PopTechJam ) and the Cuny Institute For Virtual Enterprise ( http://www.ive.cuny.edu/ )

They are amazingly inspirational young people and I am thrilled that they can help out.

Andy Hamflett has also pulled out all the stops and has also connected me with another 4 organisations too.

We should have a decent body of evidence before the end of the challenge, which should hopefully be of use to the whole OpenIDEO community.

I'll share the insights ASAP!

Cheers

Dan

Photo of Meena Kadri
Team

Awesome plan, Dan! Great thinking to engage with some young gaming designers (both potential end users + potential collaborators) We're looking forward to hearing about your learnings from all this great human-centered engagement.

Photo of Meena Kadri
Team

Wow – lots of exciting developments here, Daniel! Loving your Empathy Map – and we also look forward to seeing a sample User Experience Map in good time: http://ideo.pn/user-exp

Photo of Daniel Kolodziej
Team

Thanks, Meena! Whilst I wait for the access to young people to be arranged and confirmed, I'll crack on with the User Experience map!

Cheers

Dan

Photo of Meena Kadri
Team

Nice one, D. Gavin's one some great ones if you're looking for inspiration: https://openideo.com/challenge/youth-employment-pathways/ideas/real-world-challenges-visit-the-classroom

Photo of Daniel Kolodziej
Team

Great shout, MK! Gavin's experience map rocks!

Photo of Meena Kadri
Team

One more friendly reminder: do complete the extra submission form questions (at the top of the questions listed in the back end of your idea when you hit the Update Entry button) so that we know more about your proposed steps towards implementation, etc. These will need to be completed by the end of the Refinement phase for our OpenIDEO + sponsor team to take them into account for assessment.

Photo of Daniel Kolodziej
Team

Hey, MK. Thanks for the nudge, things have been mega busy recently. I have completed the questions. Any feedback, as ever, would be greatly appreciated!

Cheers

Dan

Photo of OpenIDEO
Team

Congratulations on making it to the Youth Employment Challenge Refinement shortlist, Daniel! We have loved seeing the collaboration and in-depth development that this idea has brought about. We also find very interesting how the focus of this platform is to aggregate existing initiatives and facilitate the job finding process while providing young people with tools to support this journey. We are excited to learn more about the empathy map, what are your learnings from prospective users? How are you embedding these learnings in the design of the platform? It would be very enlightening to understand step by step how a user engages with this website. How do they hear about it? What happens once they open the browsers? What is your expected goal to happen at the end of their session? What happens once one young person has visited the platform three or four times? What are your next steps for the next month? What do you foresee are the challenges and expected goals? How would you know that these goals have been achieved? We are excited to see early experiments of this idea and learn user insights. Check out more tips for Refinement: http://bit.ly/oi-refine

Photo of Daniel Kolodziej
Team

Thank you OpenIDEO! It has been a very rewarding journey, made all the more enjoyable, insightful and successful by the Delfee team and wider OpenIDEO community! Thanks for the refinement tips, too. Most helpful! ☺

I have addressed the guiding questions that you have asked as I best I can at this stage, which should also serve as an update as to what the current state of play is and what the future plans and challenges are for the Delfee platform and team.

Please see above!

Thanks again!

Best

Dan

Photo of OpenIDEO
Team

You can now grab some challenge-specific Refinement tips here: http://ideo.pn/ye-refine-tips Looking forward to your agile refinement-moves to strengthen your idea for impact!

Photo of Daniel Kolodziej
Team

Awesome! Thanks OpenIDEO! I am buzzing to get an honourable mention too!

Photo of Gavin Cosgrave
Team

Hey Daniel, the idea looks great!
Personally, I love quizzes that reveal something about you, from "What Star Wars Jedi are you?" to "What job fits you best?".
I feel like I've tried tons of these, and enjoyed them, but they mostly don't give you a valuable takeaway of where you need to improve.
I love the part about suggesting MOOC's. I've taken a few, and I always wonder how to get youth to better take advantage of all these online opportunities for growth and learning.
I feel like one important part would be to correctly advertise it. Is it like eParachute, or a College-finder for careers? Or is it more like a personality assessment? Or a skills assessment? Does it show local opportunities? (that would be great, but a lot of work)
Of course, the answer might be a mix of these, but the important part would be making it clear.
I'd be interested in helping test and prototype this, if you would like!

Photo of Daniel Kolodziej
Team

Hello, Gavin

Thanks for reaching out. Your kind words are much appreciated! :-)

I feel like you have asked some important questions there, too and I couldnt agree more!

- Is it like eParachute, or a College-finder for careers?

- Or is it more like a personality assessment?

- Or a skills assessment?

- Does it show local opportunities?

It would be great to have you as part of the team so that we can look to answer these questions - just sent you an invite!

I was thinking that now that the empathy mapping has been completed (please download it at the top) that we can select what the initial prototype would look like. I was thinking that we could have a vote using www.mural.ly and select an area of focus that would allow for a lo-fidelity prototype to be successfully created and tested? A prototype that would help to answer your questions above, whilst still starting to address the needs of the target user group?

Holla back dude!

Cheers

Dan

Photo of Gavin Cosgrave
Team

About the Jedi, I think I was Obi-Wan :)
I love all the prototype thinking you've done. I'm having trouble finding the empathy map you talked about though. Where is that?

Photo of Daniel Kolodziej
Team

Hey, Gavin!

I was Obi- Wan, too! :-)

So, if you go to the top of this page, you will see a link to download the empathy map? It is just below my profile picture.

Cheers

Dan

Photo of Gavin Cosgrave
Team

Ok, cool! Thanks! And congrats on moving forward!

Photo of Leigh Cullen
Team

Hey Dan, Check out your inbox… Forwarded you a Delfee brand mood board…
All best!

Photo of Daniel Kolodziej
Team

Goody gum drops! Thanks ever so much Leigh. Cant wait to share what you have done with the OI community!

Cheers!

Dan

Photo of Leigh Cullen
Team

Hi Dan! Per our offline convos, am happy to build some oracle inspired iconography that you can use throughout your brand.

The following thought crossed my mind last night. If Delfee incorporates instructional career track videos into the Delfee online experience, then Pop Up Bus could share these videos with local youth (and naturally direct traffic to Delfee).

Video content could be something like:

“Career Track Engineering: Engineers – Types of Engineers, What Engineers Do, and Who Engineers Work With”

“Career Track Design: Designers – Types of Design Career Tracks, What Skills Do Designers Have, and Who Designers Work With”

In terms of video style, check out John Greene’s “Crash Course in World History Series” for inspiration. These videos are engaging, fun, and appeal to youth:
https://www.youtube.com/playlist?list=PLBDA2E52FB1EF80C9

I think this stylistic approach, in terms of fun illustrations, would meld well with your brand and add to the engaging user experience for youth. I'm an adult, and I love the style! :) It aligns with your initial "user persona" illustration samples.

Cheers!
Leigh

Photo of Daniel Kolodziej
Team

Hey, Leigh!

Loving your line of thinking around how engaging video content can be fed into the online Delfee experience. As you have said in our offline convo's, the prototyping of the videos would be both easy and fun - they would be wonderful talking points to gather more feedback and research!

Thanks for sharing the video style inspiration too, the informal, fun style is really interesting - its like infographics have your own personal guide! Great stuff.

Thanks again, for feeding into the Oracle inspired iconography etc. I cant wait to share your creative genius with the OI community!

As discussed, on Thursday evening, I plan to put some serious work into the learning in context area of Pop-up bus!

Loving this cross pollination and collaboration!

Cheers

Dan

Photo of Shane Zhao
Team

Hi Dan, I highlighted your idea in the latest blog that just went up. Check it out here!: https://openideo.com/blog/youth-employment-challenge-community-ambassador-update-4

Photo of Daniel Kolodziej
Team

Thanks, Shane. Thrilled that our teams hard work has been high lighted! much more to do, but we are definitely heading in the right direction. Thanks again for all of your support and input!

Cheers

Dan

Photo of Guy Viner
Team

Hey Daniel- Loving the discussion and collaboration going on here. Through the dialogue on this idea, have any ideas surfaced around how partner and user acquisition (the two primary functions) may work? Do you have any research or insights on effective strategies?

Photo of Geordie McClelland
Team

Guy - this is a great question and something that we've struggled with at theThings.biz. Our feeling coming in was a little too close to "this is a big problem affecting a lot of people - so, if we build it, they will come." Not surprisingly that hasn't been the case.

What we've found to be successful so far has been a very grassroots road show for theThings.biz with local municipal and university career centers as well other civic and non-profit organizations focused on helping disconnected young people start their careers. That said, we still haven't truly cracked this nut, so the idea of a consolidated aggregator of solutions as Dan has proposed is really compelling - because the consistent theme that we've heard through our road show is that the more progressive organizations want a tool box of potential solutions that can serve the unique needs of different types of young, job seekers. To me Delfee has the potential to succeed by being that tool box.

Photo of Daniel Kolodziej
Team

Guy,

just to reiterate Geordies point - great question and something that needs careful thought! Thanks for reaching out too dude!

In the past, I used Launch Rock to be a useful resource, which allows you to setup a cool page that allows you to collect interest and build an audience before launch. They also have some interesting informational resources that can be of real help too, check out

http://blog.launchrock.co/basic-user-acquisition-strategies/

where they outline some basic user acquisition strategies.

More recently, I have found Growth Hackers to be a really good resource for tools, tips and insights into user acquisition. I really like the up voting feature on this site too! Well worth a look!

http://growthhackers.com/

As we progress the idea and prototype the platform, I should have some clearer ideas as to what will be required. Would love some more feedback once we have this bottomed out! Thanks man!

Cheers

Dan

Photo of Daniel Kolodziej
Team

Thanks for the props on the Delfee idea, Geordie! The Things Biz is an awesome resource and a potential partner platform for Delfee, so having you think that it could be the tool kit of choice means even more!

Cheers dude! Holla once you have read the update and lets keep the collaboration going!

Also, do let me know what help you would like from me for The Things Biz!

Dan

Photo of Leigh Cullen
Team

Hey Dan! Just finished flowing your microwork business model into pdf format and uploaded it on Pop Up Bus. Beautiful work and sincere thanks! Just give a shout how I can roll the sleeves up and help out on Delfee :)

Photo of Daniel Kolodziej
Team

Lovely, jubbly Leigh! Thank you so much for your positive feedback, I am very much looking forward to progressing the business model further! As I mentioned below, you can bet your bottom dollar that I will give you a holla about how you can help with Delfee. You are such an incredible talent!

Cheers

Dan

Photo of Leigh Cullen
Team

Hi Daniel,
Am enjoying seeing your idea take shape!

Both Delfee and KoKreation (Khin's idea) have points of commonality that resonate really well together. Here's a link to KoKreation:

https://openideo.com/challenge/youth-employment-pathways/ideas/co-creating-our-future

Khin's idea is an in-person mentoring process that also helps youth maximize their potential -- a self-actualization process. Youth help propel youth forward in Khin's model, along with the assistance of seasoned professionals. Skills are garnered in these interactions.

I can see how your online tool combined with Khin's in-person mentoring approach would work well in the Pop Up Bus model/mission of youth mentoring and skills-assessment/training.

Emailing you in a sec to continue our offline brainstorming sessions :)
All best!
Leigh

Photo of Daniel Kolodziej
Team

Hey, Leigh

Thanks for sharing Khin's idea with me. I really enjoyed her take on 'Co-creating the Future' scenario on your message thread too! I can see there is a lot of scope to input the self actualisation process into the Quiz process of Delfee - 2 pronged strategy and blend of online and offline support and inspiration. Awesome!

Yesterday, I spent a few hours with the 'ol post it notes and your challenge research. I'll email you the business model canvas that I prototyped for the Pop Up Bus a little later on today. Impact sourcing and Microwork has been a fascinating area of research!

Loving this cross pollination!

Cheers

Dan

Photo of Khin Tye
Team

Hi Leigh and Dan, perhaps the KoKreation workshop can be brought online using gamefication. The key part is to ensure the online persona are the best 'future persons' which need to be authentic to the player. Future scnenarios are created online and the player can create and take on work for the future. Your cited VisualDNA can help the young player with becoming their best persona.

A key learning from the face-face workshops is that face-face facilitation help a lot to bring the best out of people. I'm not sure how much the online scenarios will bring out the best potential.

Photo of Leigh Cullen
Team

Hi Khin & Dan! Happy Monday.

Dan, Thank you for brainstorming business model. Looking forward to reading through your ideas. Your MBA background will definitely be of assistance and will spark some new areas to think about and explore.

Khin, Definitely an interesting idea. I've also been brainstorming how to meld all of our ideas together. Pop Up Bus needs in-person mentors like you. And a sustainable tool like Dan's Delfee could be taught onboard so youth can carry those core messages instilled by Facilitators and Mentors forward.

I'm also wondering if there's a way to merge all of this with the data collection idea behind Pop Up Bus -- data collection that maps real-time employment information. By data collection, I'm thinking of form based software. The data can be exported and potentially feed into Delfee.... Brainstorming aloud here...

Open Data Kit
http://youtu.be/HqqUdfz9Uyc

Photo of Daniel Kolodziej
Team

Hi, Leigh and Khin

Hope you are both well!

Leigh, you are more than welcome for the business model brainstorming. Just sent you an email with a business model canvas prototype based around the intriguing and innovative Microwork/Impact sourcing model that you suggested. I have also attached an image from a paper that explores the business case for Microwork/impact sourcing too along with an executive summary of the tech infrastructure that would be required to support the business model and deliver the value proposition to the customers. Looking forward to hearing your thoughts!

Khin, thanks for reaching out. I couldnt agree more about the value of face-to-face facilitation. I think a blended approach for effectiveness, accessibility and sustainability is the way forward. I'd love to do some brainstorming with you as I think there is a great deal we can learn with each other! We could use Skype, www.mural.ly or any other method that you wish - looking forward to hearing from you both!

Cheers

Dan

Photo of Leigh Cullen
Team

Hi Dan,

Checked my mail this morning and found a truly spectacular business model!! :)

A huge thanks, especially given the amount of thought you put into it. Having someone with an MBA on the Pop Up Bus team is a gem. Very excited to share it with the team... Going through it in depth today and may ping you with a couple Q's..

I read through the stream of Delfee posts. I've been trying to figure out how I can help out on the project. You already have some pretty amazing designs worked out, but happy to lend a hand there. Or, I could help out with information architecture, wireframing, UI/UX, persona building, etc... I also have a brand and marketing background... You tell me what would be helpful :)

Photo of Daniel Kolodziej
Team

Hey, Leigh

Thank you very much for the feedback on the designs! Having praise from a talent such as yourself means a great deal! I am lucky to have had experience with some awesome designers over the years and I am thrilled that some of it has rubbed off!

In terms of your invaluable input, I currently think that some input on the quiz output archetypes would be really useful. As per email convos, I realise that you are really busy so perhaps some collaboration with our team member, Jordan would be a good idea. Any insights into the Delfee brand would be amazing too!

Looking forward to pushing the Pop up bus business model too!

Catch you in a bit

Cheers

Dan

Photo of Leigh Cullen
Team

Hi Dan,

Happy to help with the quizzes and brand!

Has Jordan started working on quizzes? What specific elements of the quiz experience would you like help on -- the question flow (user experience) or the visual UI associated with that UX (along with persona illustrations)?

And what brand bits would you like to focus on? Love your tagline - "be who you want to be." That's rock solid. :)

...Leigh

Photo of Daniel Kolodziej
Team

Hi, Leigh

We have not began the quizzes as of yet as it seemed a good idea to get the empathy map completed so that the prototype quiz addresses the needs of the the target user group as much as poss. You can bet your bottom dollar that I will holla as soon as we are at that point, I know you will be awesome in this area!

Thanks for the feedback on the tagline, too! Your marketing insights are super duper too!

Cheers

Dan

Photo of Luisa Fernanda
Team

Hi Daniel,
As you work on this initiative you might want to check out Raise Your flag,

https://openideo.com/challenge/youth-employment-pathways/ideas/raise-your-flag

the mission of the platforms is slightly different to Delfee but you might be able to exchange insights with Ryan who is currently testing the site

Photo of Daniel Kolodziej
Team

Hey, Luisa

Thanks for the nudge and awesome cross-pollination, I checked out Raise your flag and added them to the 'Built upon this'. I love what they are doing, both conceptually and visually.

Ryan has reached out and I am going to give him a holla back.

Cheers

Dan

Photo of Guy Viner
Team

Great to see you and Ryan collaborating. I'm really excited about your ideas and the potential to synthesize and share some of your learnings

Photo of Luisa Fernanda
Team

Please share learnings, sometimes amazing conversations happen off the platform but lots of other community members could benefit from these discussions.

Excited to learn what comes out,

Photo of Daniel Kolodziej
Team

Hey, Luisa

No worries, I'll be sure to do a summary of what Ryan and I speak about!

Thanks

Dan

Photo of Shane Zhao
Team

Great thoughts on Delfee Daniel! I'm also excited to see how you've synthesized some of the findings from the research phase into your concept. The idea of creating an customized aggregator of employment opportunities for young people is great. Often times, young people might not be aware of new job openings that they are natural fits for. By creating a mash-up feed of new opportunities, Delfee can become an important resource for young people who are still in the process of figuring out their career paths.

In addition to creating personalized profiles for young people, would Delfee also allow employers to create user profiles for their companies? I wonder how Delfee can facilitate a connection between applicants and employer once a good match is made. You might also be interested to check out the Tyba model from the research phase. Tyba personalized the recruitment process by allowing employers to showcase their office culture in order to attract applicants that are natural fits: https://openideo.com/challenge/youth-employment-pathways/research/tyba-com-europe-based-linkedin-for-youth

Looking forward to how this will develop!

Photo of Daniel Kolodziej
Team

Hey, Shane. Thanks for the feedback, much appreciated! I think your idea about organisations creating profiles is a really good one, and it will be something that I will investigate once I am able to engage with some suitable London based organisations.

I should have a lightweight prototype by then, so I should be able to discover if the creation of a profile is too high friction for an organisation to complete. I am wary of asking too much from people, especially given that Delfee would be a new platform with yet to be proved levels of value.

However, It would most definitely be advantageous for organisations to do this themselves, but a basic listing and referral might be all they would commit to at this point. In the words of Yoda, "See we will!".

The prototype testing will give us a great deal more insight, right?! :-)

Thanks for pointing me in the direction of Tyba too! I missed that contribution and it seems to have some interesting parallels with Delfee. I will add the fact that Delfee will now have some level of inspiration by said organisation and contribution - nice X-Pollination, Shane!

Cheers

Dan

Photo of Shane Zhao
Team

Dan, it's great to see how your idea is progressing along! I especially love how you've started to dive deep into thinking about who the main players are and what specific needs Delfee can cater to.

Yes, I'm looking forward to the prototyping as well. Creating interactive PDFs and using Surveys to gain feedbacks is a great idea. You might also be interested using analogs to gain feedback from real people as well. For example, making printed flashcards of Delfee's platform and using them to walk someone through the experience can create compelling simulations before the actual platform is up and running. You might be interested to check out this project that IDEO.org did with Moneythink. You'll see how very simple sketches and flashcards were used to quickly flush out the app before it was actually launched: https://s3.amazonaws.com/ideo-org-images-production/documents/32/original/IDEO-org_Moneythink_Final_01-14%20Public.pdf

Looking forward to how you'll take this idea forward!

Photo of Daniel Kolodziej
Team

Hey, Shane. Thanks so much for the input on prototyping. I think the flash cards are a great idea, which is all the more valuable given how time is ticking on - time flies when you are having fun! :-)

Cheers

Dan

Photo of wekesa zab
Team

Halo, Dan.. This is amazing. Like those personality tests people take online... Then u get extras too MOOC's.. ;)

Photo of Daniel Kolodziej
Team

Thanks, Wekesa. The research that you have been doing for Pop up bus has been brilliant!

Photo of Ryan Porter
Team

Daniel, I love this. We're working on something in the same vein. I think you nailed it with the need for a centralized source of employment support. We too find that there's too much fragmentation among these supports.

Delfee could be the first stop in the career journey for every young person.

I challenge you to really consider is how these supports would be (would be?) evaluated. Who's deciding what's "best? Also to really test your assumptions about the target demo.

You mentioned these as possible personas:
1.) Educated but not employed
2.) Uneducated but not employed
3.) Employed, but in an informal job role
4.) Employed, but in a vulnerable job role

Have you ever asked a young person if they're "educated"? or have any of the young people you've spoken with identified their job role as "vulnerable" or "informal". Or if these are internal personas, who's defining what "educated" is? I really believe that you and your team are able to dig deeper and develop personas that authentically represent who would ultimately be using Delfee. Also, not implying that what you have doesn't speak to those users.

I'm looking forward to learning more and seeing how this develops!!

If there's ever any way that I can help, feel free to reach out!

Photo of Daniel Kolodziej
Team

Hi, Ryan

Thanks for reaching out and thanks for showing some love! I really dig what you are doing with Raise your flag, both conceptually and visually!

As you have rightly observed the user personas are very much a work in progress. Myself and the team have began an empathy mapping exercise based on the initial user personas that were suggested. I figured that this would be the best place to discover what the basic needs for each group would be in order to select a group whose needs can be generally satisfied by a low fidelity prototype, hence allowing for some real world testing, observation and feedback. As you have rightly observed, the user personas could well evolve into something very different, they are roughly based on the challenge brief guidance notes,

"Understanding the different faces of unemployment. Some young people might be out of work and have little education or training, while others may have graduated college or completed secondary education. Some youth are currently working in the informal sector and need to transition into less vulnerable jobs. How might we create different pathways to employment that take into account these different needs?"

It would be awesome to glean some of experience in this area from your own journey, whilst developing Raise your flag. Perhaps a Skype would be a good idea? It could also prove to be a successful exercise as your service could be a potential partner for the Delfee platform?

Cheers dude!

Dan

Photo of Ryan Porter
Team

Dan, I totally get it! I think the exercises you're going through now are super important and will prove to bring a lot of conversation around the issues you're hoping to address.

A Skype call is a great idea. Let's move the discussion to email ryan[at]raiseyourflag[dot]com

Looking forward to it!
Ryan

Photo of Daniel Kolodziej
Team

Awesome, Ryan. Will drop you an email shortly!

Cheers

Dan

Photo of Simon Blampied
Team

Hey Daniel,

When I read the summary section up top, I immediately thought of this site - http://educationinnovations.org/programs/search that is an aggregator of education innovations.

It would be cool if the first step is just a searchable database of channels. Some of the filters could be;
Geographical Location
Level of Education
Level of experience
Desired Industry
Desired Role
Skill set

Once they have searched they can access different types of labelled resources (Information, Programs, Tests etc)

I think there are already sites that do free skill set tests and career tests, so you might not even need to create those quizzes yourself, can just have them as a searchable resource.

As a side note, it might be worth having something tailored for parents? Maybe adding other filters like;
I'm a job seeker
I'm a parent of a job seeker
I'm an employer

Sorry this was a little braindumpy.

Photo of Daniel Kolodziej
Team

Hi, Simon

Thank you so much for your input and letting me know about the education aggregator. I didn't find it brain dump-esque at all. Your points are very important points to consider for the filtering details on the Delfee quiz, which it could then posit to users. I will definitely be incorporating your suggestions into the Delfee quiz prototype, once I have worked out some user personas on an empathy map.

I could send you an invite to take part on the empathy map if you wish? Either pop your email on the thread, follow me on Twitter @danielkolodziej and DM me, or simply email it across to danwkolodziej@gmail.com

I was thinking of kicking off with 4 user personas,

1.) Educated but not employed
2.) Uneducated but not employed
3.) Employed, but in an informal job role
4.) Employed, but in a vulnerable job role

Perhaps we could also consider the parent of a job seeker in the user personas too?

Holla back! :-)

Thanks again

Dan

Photo of Luisa Fernanda
Team

Wow, I love the level of collaboration that this idea is driving. Also great job with the visuals, I like the characters that you have created, they are fun and engaging

As you start to really pin down your user journey, it might be good to narrow down the focus of this project. I think you've done a great job at identifying the main characters within the bigger user group for this challenge:

1.) Educated but not employed
2.) Uneducated but not employed
3.) Employed, but in an informal job role
4.) Employed, but in a vulnerable job role

For the purpose of prototyping and really nailing how to address a specific need, it might be interesting to focus on one group of users. Also as you think of employment opportunities available to youth you might want to focus locally. Once you run a prototype geared to learning from a specific user's needs it might be easier to try a similar process with other groups and scale your idea.

I find it also very interesting that you have outlined three clear services:
Discover, learn connect.

But as you get into the prototyping stage, it might be interesting to pick one focus area with one narrowed down type of user within an specific environment and synthesize what you learn from that.

Other questions you might want to consider as you outline your prototype:

Who is your user? Do they own a computer? How will they hear about this website? What would make them want to click and stay engaged? what would make them want to come back? What happens after they sign off?
Excited to see where you take this idea,
Luisa

Photo of Daniel Kolodziej
Team

Hi, Lusia

Thank you very much for the feedback, what you have suggested is pure start-up 101 gold!

I cant take credit for the archetype images though, as I borrowed them from http://www.good.co/ in order to tell a more effective story about the Delfee concept..

I completely agree with you about focussing on one type of user so far as myself and the team have began an empathy mapping exercise based on the initial user personas that I suggested. I figured that this would be the best place to discover what the basic needs for each group would be in order to select a group whose needs can be generally satisfied by a low fidelity prototype, hence allowing for some real world testing, observation and feedback. Would love to hear your thoughts on this approach, as I currently believe I would be able to engage with whatever group is required - call it entrepreneurs optimism! :-)

Much like the initial landing page prototype and archetype images, the 3 stages of discover, learn and connect are there merely to paint a picture and tell a story about the basic concept - starting a conversation if you will! I intend to prototype the discover stage, via a low fidelity quiz prototype, aimed at the yet to be determined user group. Please holla back, would love some more input and feedback!

Cheers

Dan

Photo of Liz Duffy
Team

Great idea and impressive prototype. Regarding your job quiz, you might check out Strengths 2.0 ,an online Gallup test that helps people identify their core strengths. See http://strengths.gallup.com/110440/About-StrengthsFinder-20.aspx as well as http://www.forbes.com/sites/georgeanders/2013/09/04/how-gallup-hit-a-goldmine-with-strengthsfinder/ for an article about the test and the theory behind it. I've seen the test used successfully with high school and college students as well as adults, and I noticed that they have resources for middle school-aged students on the Strengths 2.0 homepage When I googled "strengths 2.0" a bunch of free resources came up too that might be worth checking out. Good luck!

Photo of Daniel Kolodziej
Team

Hi, Liz

Hope you are having a good weekend. Thanks ever so much for your kind words. I am not formally trained in design (Former engineer, and now MBA) but I have always been creative and I am always very keen to flex the 'ol design muscles! I find it hugely inspiring that you think what I have done is impressive!

Great find and share with the Gallup survey too. For me, the quiz facet of the Delfee project is one of the most valuable resources. But, it is also an area that requires the most research and insight, so thanks for letting me know about this inspirational research source. I love how the Gallup career quiz doesn't have any negative job archetypes! So much to learn from this one!

Cheers

Dan

Photo of Meena Kadri
Team

Exciting mash-up, Daniel! And great to see you've given some thought to the business model behind this. Do you have thoughts on a lightweight experiment to test assumptions? Here's some tips: http://ideo.pn/pr0t0type Would also be helpful for you to expand on who you've listed under Key Partners in our submission form question about main players and what's in it for them. Looking forward to seeing this idea evolve...

Photo of Daniel Kolodziej
Team

Thanks for the feedback Meena. I did add and complete the submission questions, but they must not have updated? I'll redo them anyways.

Photo of OpenIDEO
Team

Glad to hear you've got thoughts on those questions. Unfortunately your answers aren't showing up currently: https://www.dropbox.com/s/tz7bs85lbni7thv/delfee.png If you're having problems editing your post, feel free to get hold of our helpdesk by hitting the Feedback link on the bottom of this page.

Photo of Daniel Kolodziej
Team

Thank you, I have been able to add my thoughts. But it took a number of times before it successfully saved. It also did not adhere to the text formatting that I used.

Photo of Meena Kadri
Team

Thanks for all the new info, Daniel! Yeah – sorry that's on issue on our side. Currently you can do some formatting in the Description area of the form – but not within the submission form questions. We are working on this for a future release – but meanwhile, if you're keen on formatting, you'll need to use the Description area. (Here's an example of how folks have leveraged that: https://openideo.com/challenge/recycle-challenge/winning/bottles-for-smiles-one-for-one)

Great to see some avid discussions starting to form around your idea. We're amped to see it evolve through this collaboration & your exciting plans for prototyping. May the force be with you!

Photo of Daniel Kolodziej
Team

Thanks Meena, may the force be with you too! Haha. As ever, thanks for the platform pointers and updates! :-)

Photo of Jordan Dolbin
Team

Hi Daniel,

I was just able to read the submission question responses you posted. While I'm bit far from London to help in person, please let me know if you would like me to do anything or reach out to anybody here in the States.

I am still working on some ideas of how to address the social stigma our society has attached to nontraditional education and career routes!

Thanks!
Jordan

Photo of OpenIDEO
Team

Congrats on this post being today's Featured Contribution!