Digital inclusion to low-income urban areas. My personal experience with SUPERATEC NGO
During my student years at an University in Caracas (Venezuela) I was a volunteer at a NGO that provided free courses of computer/digital skills to low-income urban areas surrounding the university.
It was a great experience. You appreciate more their truly needs. I remember asking them why the joined and majority of them answered me that it they joined because they heard that we provided free lunch at the end of the day (which was true). They start going because of the food, but soon after they start enjoying the courses. You can see the great impact that you can achieve on those teenagers by teaching them basic computer skills, how to use Microsoft Office (MS Word, PowerPoint and Excel), internet and programming.
What were the key learnings?
-Be clear on which are the benefits for the joiners of the programme. In this particular cases the courses were tailored towards employability. 73% of our students find a job after the courses.
-Although was a digital inclusion programme, the courses were not only in the tech area. The teenagers learned how to write their CV, how to perform in an interview, how to gain confidence and self-esteem.
-You need initial good motivator/encouragement. In this particular case, the free lunch provided by the organisation was the encouragement for the kids to join the courses twice a week after their school.