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Connecting Women and Girls Safely to New Communities by way of Interactive Kiosks

Upon arriving in cities from rural areas for new jobs or housing, women and girls are often unarmed with information as to how to navigate their new surroundings. This is both overwhelming and dangerous. Community Centers create a safe environment already providing services to the community at large. Women and girls would obtain information customized specifically for that city by using the freestanding interactive kiosks housed there. These centers would be identified by a Safe Haven Kiosk logo affixed to the buildings exterior. This technology would safely connect women and girls to their new communities.

Photo of Lisa di Liberto
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The menu across the top reads 'Welcome' in multiple languages. The kiosks keyboard option would be customized for handicap use and would come equipped with a speaker and voice activation button. 'Welcome' is written in braille in this location. Once the user selects their language from the menu or presses the voice activation button, the interaction will continue in that choice. Each of the 8 buttons represented here provide important basic information as a reference. These buttons would be customized with services each community provides for it's citizens.
The kiosks success is based on the users and how the kiosks are advertised using posters, street theatre and the radio. A community center which is already servicing the population at large seems like a logical place for a kiosk of this nature to be installed. Working with a community center a coordinator would be established to monitor the kiosk and teach others. I would be interested to learn what other types of community gathering places exist within cities of developing countries where women have limited access to almost everything. I believe this model would succeed in any urban area because it provides a central hub for information in a safe place for women and girls to enter.

Explain your idea in one sentence.

Designing free standing kiosks to provide customized community information for low-income women and girls via the internet.

What is the need you are trying to solve?

Providing access to free information for low- income women and girls in a non-threatening environment, without the need for a personal smart phone.

Who will benefit from this idea and how would you monitor its success?

Primarily women and girls new to any urban sized city. The kiosks might have an analytics component tracking its use. Community coordinators would manage the data and work with other community members to keep abreast of its progress through the user. Feedback would be encouraged from the users by speaking with the coordinator monitoring the kiosks.

Who would be best equipped to implement this idea in the real world? You? Your organisation? Another organisation or entity?

Community leaders and members of community centers would be approached with this idea and where the safest place to install kiosks would be.

A kiosk manufacturer is necessary to work with towards customizing the basic interface of the kiosk. Here is an example of a manufacturer who's products were more versatile with their customized options than other sites I looked into.
http://www.advancedkiosks.com/kiosk-design/american-kiosk-manufacturer.php

Ideally, funding for the kiosks would be provided through grant proposals written to philanthropic resources.

Where should this idea be implemented?

Any sized urban city.

How might you prototype this idea and test some of the assumptions behind it?

Create a sturdy cardboard structure based on the likes of an actual freestanding kiosk. Working with a website designer to create a simple web site based on the illustration of the screen attached, the computer or ipad would safely be incorporated within the physical structure of the prototype. This would then be placed in a university environment or library where there is a steady flow of people to try it out.
Users would touch the screen to interact and obtain information from the site design. A hard copy survey would be provided at the end of each users session for feedback.

What might a day in the life of a community member interacting with your idea look like?

When women and girls enter the community center for the very first time, they would be met by a community coordinator who is identified by the orange sash in the illustration, with the safe haven logo printed on it. Learning how to access the information the kiosk provides will help them navigate what is available to them and can go back to use it whenever they want to. This will also give them confidence they need to help them succeed in their new surroundings.
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Team (5)

Rapudo's profile
Rapudo Hawi

Role added on team:

"I would be interested to understand safe haven locations where kiosks might be installed within the communities you work with."

Lisa's profile
wekesa's profile
wekesa zab

Role added on team:

"Continue the dialogue by adding your ideas towards this collective effort."

Amy's profile
Amy Carst

Role added on team:

"This sound like the perfect platform for kiosks to be installed. Let's keep thinking together!"

Daniel's profile
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Attachments (2)

FREESTANDING KIOSK.jpg

This storyboard illustrates the exterior identity of a 'Safe Haven Kiosk' location. The interior sites an example of a freestanding kiosk being used in a community center environment.

Kiosk sticker.jpg

A universal 'Safe Haven Kiosk' logo might be used on the exterior of community centers, the kiosk itself and all advertising.

12 comments

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Photo of John
Team

I like your article but can i create my own customized Kiosk program ..?
I visit http://www.kiosksinc.com/ but If you have know more about this then please suggest me.

Photo of Lisa
Team

Yes, in the research I did, the content and interface for mobile kiosks can be customized to suit your platform. I don't know the mechanics of this but I imagine if you were the developer you would have to work closely with a kiosk manufacturer to implement this. The link you provided is similar to one I found in my research. They provide custom kiosks to suit the needs of your audience. I hope this information helps you.

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