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Phephanathi (Be Safe With Us): Helping street traders to improve women and girl's safety in urban transport nodes.

In South Africa low-income residential areas are far from the economic hub of the city. Residents have to travel long distance between home and work. Transportation nodes are an important point of connection to enhance the safety of women and girls. In order to create a secure environment for the women and girls who work in or pass through Warwick Junction, a transport hub in Durban, South Africa, we will facilitate a community oriented safety process combined with infrastructural interventions informed by Crime Prevention through Environmental Design (CPTED) principles. As the petty traders who operate in the area represent a dense and static population within transport hubs, this project will focus on this population to leverage change.

Photo of Laura Alfers
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Provide a short description of your idea

Our idea is a combination of a participatory institutional framework for improving urban infrastructure for greater safety and practical interventions for both municipal officials and the community to work around. It tackles the problem of women and girl's insecurity in an urban transport hub due to lack of adequate services and infrastructure by focusing on the stable trader population in the area to leverage change. It addresses the problem by a) providing traders with skills in advocacy and negotiation, b) setting up a crime mapping partnership with the city's Metro Police services, and c) developing a pilot zone within the transport hub where innovative 'safer' infrastructure can be prototyped, tested and used as a basis for negotiation for wider implementation in the area.

Get a user's perspective on your idea.

Our full experience map can be downloaded as a pdf under "downloads."

Show us what implementation might look like.

Our implementation outline can be downloaded as a pdf under "downloads."
This idea is built around the trader population in an urban transport hub, in the belief that this will have a knock-on effect for the entire community who utilise the area. We believe that this is the logical approach because the trader population is likely to be both dense and relatively stable, as opposed to commuters who are a transitory population. It is also in the interests of the trader population to promote a safer environment around them because it attracts and sustains customers. Traders don’t want crime in their area, they are a permanent population and can and should be used as part of a safety strategy which benefits both themselves and customers and commuters.

Through a project running in 2014, WIEGO and its partner organization Asiye eTafuleni (AeT), have developed a prototype for an institutional structure in which the concerns of such urban environments can be better addressed in South Africa. This is called the Phephanthi Project which means “Be Safe With Us” in isiZulu. Through Phephanathi, WIEGO and AeT, in collaboration with a number of trader organizations, are in the process of building a participatory “dialogue and negotiation platform” which traders will use to negotiate, discuss and draw on the resources of particular municipal departments, as well as experts from outside the local authority, to assist in improving the condition of their workplaces. This platform is supported by a network of community run “risk-management committees” made up of traders who have been trained in various risk management techniques, and who act as the link between the platform and the traders on the ground.

The logic of this particular design works as follows: changing regulations which discriminate against traders and which ultimately serve to undermine their safety and security, as well as that of their customers, is a long and difficult process. The first step towards altering regulations is to build better relationships between traders and the institutions which control their places of work. In order for relationships to improve, an arena for dialogue needs to be created where traders and local government officials can come together to discuss concrete issues which they can both work to solve. The arena that we are in the process of creating is the Phephanathi dialogue platform.

An institutional structure such as this can only work if there are practical activities which can act as a focus for both the traders and those who sit on the dialogue platform. To date, the focus has been on fire safety and the development of evacuation and assembly points for a particular market area in which this prototype is being tested. The safety of women and girls agenda will be embedded within the larger project. Building upon what is already known about the community’s priorities in terms of safety and security, there would be two specific aspects to this:
  1. Organizational Empowerment for Greater Safety: The Phephanathi Project is built on a foundation of grassroots risk management committees who have already been elected by their respective trader organizations, and have been through first aid and fire safety training. The majority of the risk management committees are made up of women, although in some markets men predominate. An ongoing element of this project would be to both further equip the market risk management committees to negotiate with the municipality over safety issues, and to bring into the open some of the deep seated gender tensions within the market which also contribute to women’s insecurity. Practical measures would involve:
    1. A capacity building course for all risk management committee members on advocacy and negotiation skills, which would later be put to use in Activity 3 (below).
    2. An ongoing process based on the idea of “gender dialogues” which would provide a facilitated safe environment for men and women to bring up and discuss their concerns around gender in the marketplace, with a long term goal of enhancing women’s voice in market decision making processes.
  2. Partnering with the City: One immediate area in which traders could partner with the city is through the Metro Police’s “crime hotspot” GIS mapping initiative. We know that this is a priority concern for the police, as they have already approached traders in Warwick Junction about participating in this initiative. Partnering with the police force on a crime-specific map would have the advantage of not only creating the map itself, but would also aid in the process of strengthening the relationship between traders and the police. It would also allow for a greater police presence in the area, because police are assigned to specific areas depending on the crime statistics from the previous week.
  3. Safer Infrastructure: Drawing on an existing methodology known as Crime Prevention through Environmental Design (CPTED), this would involve the development and implementation of a “safer spaces” campaign aimed particularly at female traders and commuters. The campaign would involve a number of steps:
    1. Female traders will carry out a participatory safety audit of the market areas. These traders would then attend a facilitated workshop where their experiences could be more fully explored and specific infrastructural interventions could be developed.
    2. Alongside urban designers, traders would help to design and develop an idea which we currently call “Transform 250m2.”  This would involve designating 250m2 of market space and targeting it for safer infrastructure development. Although the infrastructure would ultimately depend on the traders, it is likely that the space would have a specifically designed “safer toilet,” good lighting, signage regarding safety in the market, as well as a security desk staffed by a trained trader where crime could be reported. Trader organizations would seek the approval of the municipality for the implementation of this infrastructure within the 250m2 limits.
    3. Once the infrastructure is in place, the traders using the area would, with the assistance of WIEGO and AeT, monitor the usage of the infrastructure as well the incidence of crime in the area. Interviews would also be carried out over a period of time to assess people’s perceptions of the area.
    4. The data derived from this exercise would be used to advocate, through the Phephanathi Platform, for the extension of this infrastructure to the rest of the market area.
    5. The original 250m2 space would be maintained and used as a prototype” for other communities in Durban to emulate.
We think this idea will work for the following reasons:
  1. The specific interventions are all designed to be embedded within an institutional framework. This not only draws each individual intervention into a logical whole, but will also ensure sustainability.
  2. The prototype for the institutional framework is already being developed and tested within a specific community of traders, who have actively participated in its design and implementation.
  3. We know from our own experiences on the ground that the needs the project addresses are high priorities for the target community, and the target community will be centrally involved in all of the activities.
  4. We know that the eThekwini Municipality (Durban) will be receptive to the idea of improved safety for women and girls, as it is a subject that is foremost on the national agenda of local authorities in South Africa. The municipality has also recently openly declared its intention to enhance its development efforts in the Warwick Junction precinct.
  5. It builds on an existing, proven methodology of CPTED, which through a regeneration project in Warwick Junction during the mid-1990s was shown to decrease levels of crime in the area. See Working in Warwick for further information:
  6. It builds on the fact that dense populations of traders can act as a catalyst for the safety of the wider community.
  7. AeT’s longstanding experience and knowledge of Warwick Junction is a prior and invaluable project investment that will substantially reduce implementation risk.

Questions that we have for the Amplify community:
How can digital technology support the processes we describe above?
We know that traders have cell phones, but generally they do not own smart phones. Are there crowd mapping options which can be used with basic cell phones?
Are there existing designs out there for safer toilets (i.e. toilets that are less likely to make women vulnerable to assault)?


Explain your idea in one sentence.

To enhance urban safety for women and girls through community initiated processes and environmental design in a strategically located South African public transport node, all with replicable intent.

What is the need you are trying to solve?

The Apartheid Group Areas Act has left an ongoing spatial legacy in urban areas in South Africa. Low-income residential areas are located far away from the economic hub of the city meaning that residents have to travel long distance between home and work. Transportation nodes therefore act as important points of connection within the South African city. These nodes share a number of common characteristics: they are densely populated, they are often informal marketplaces as well as transport hubs, there is a lack of adequate infrastructure including public conveniences for both commuters and the people who work in the area, and they may be hotspots for crime. They are also places where large numbers of women and girls pass through on their way to and from work and school, and where women work as petty traders. As such, these nodes can act as an important focal point for improving the overall safety and welfare of a significant women and girls. This can work in two ways. Firstly by improving the actual conditions of the transport node itself, women and girls commuting through the area and women working in the area are better protected. Secondly, as it is generally residents of low income areas that pass through these nodes, these places can be used to conscientise people to the ways in which urban design and infrastructure can improve safety so that they may start to demand similar improvements in their own residential areas. Within the transport node itself, improvements in women and girl’s safety could take a number of different forms. However, underlying many of the issues identified above is the lack of an appropriate institutional framework to promote safety and security in such spaces. It is municipalities who generally control the urban spaces in which such transport hubs are situated, but these areas tend to be neglected: firstly, because they are areas frequented by those of lower socio-economic status, and secondly because municipalities, on the whole in South Africa, tend not to be supportive of the traders who operate in public space. Although trading is a primary economic activity for large numbers of women, it is not an occupation that is necessarily valued by local authorities. In fact, urban regulations often serve to threaten the safety and security of traders through discriminatory by-laws, allowing for the confiscation of goods by municipal officials, and promoting a general acceptance of harassment of traders by such officials. This is not an institutional context in which the specific needs outlined above are likely to be addressed. What is needed is a more supportive institutional framework in which specific interventions to promote the safety and security of both commuters and traders, particularly women and girls, can be embedded. WIEGO’s work has shown that this is best done as a simultaneous process, i.e. that a more supportive institutional framework can be built through a process-based focus on very specific practical interventions. Two interrelated priority needs that have been identified through WIEGO’s work on the ground in South Africa is i) the need to deal with high levels of crime and ii) the need for improvements in basic infrastructure, in particular better lighting, more coherent use of public spaces, clearly demarcated ‘safe routes’ and basic sanitation services such as toilets. In a country like South Africa, with one of the highest rape and homicide rates in the world, crime is an obvious threat to women and girl’s safety. Lack of appropriate infrastructure and the poor design of urban space can contribute to this. Dark corners, confined walkways, inadequate lighting and large, poorly designed public toilet facilities can all contribute to levels of criminal activity in an area. Insecurity can also be a psychological issue – people tend to feel less safe in areas which are poorly maintained. It has been shown that relatively simple improvements in basic infrastructure can lead to an improved perception of safety amongst users of urban spaces.

Who will benefit from this idea and how would you monitor its success?

We expect that both traders and commuters would benefit from this idea in terms of their improved safety and security within Warwick Junction. We also expect other low-income communities in and round Durban to benefit, as we will ensure that information about the Transform 250m2 model is widely disseminated. We will specifically target organized groups from such communities to visit the Warwick Junction site so that it might act as a model for further community mobilisation around women’s safety in urban areas. Success could be monitored in a number of ways. Two areas would be of particular concern to us: 1. Implementation of practical interventions: a. Crime hotspots in Warwick Junction are mapped and signed. There is an increase in the incidence of crime reporting and successful prosecutions through the local police force. b. There is an agreement with the municipality around the implementation of transform 250m.2 c. Transform 250m2 is implemented. d. There is an agreement with the municipality for the wider implementation of safer infrastructure in Warwick Junction. 2. Evidence that the institutional framework developed has led to an improved relationship between traders and municipal/local state institutions. a. This can be measured through baseline and endline perception surveys. b. Calls to replicate the institutional framework in other communities elsewhere in the City.

Who would be best equipped to implement this idea in the real world? You? Your organisation? Another organisation or entity?

WIEGO and AeT are the best equipped to implement this idea. Women in Informal Employment: Globalizing and Organizing (WIEGO) is a global action-research-policy network which serves to improve the status of women, particularly poorer women, working in the informal economy. WIEGO is made up of three constituencies: researchers, development practitioners and grassroots organizations of the working poor. WIEGO has been running an Occupational Health & Safety (OHS) for Informal Workers project for the last 5 years, which has involved setting up dialogue platforms in both Ghana and South Africa. Asiye eTafuleni (AeT) located in Durban , South Africa is a not for profit organization led by individuals who have worked in a specific transport hub/informal market known as Warwick Junction for over 20 years. AeT ( focuses on providing urban design solutions for informal workers and brings with it a wealth of local knowledge about Warwick Junction.

Where should this idea be implemented?

The idea would ideally be implemented in the area in which the Phephanathi Project is already being implemented by WIEGO and AeT: Warwick Junction which is located in the inner city of Durban, South Africa. Warwick Junction is the primary transport node of the inner city, with approximately 460,000 commuters passing through the area per day. There is also a relatively stable population of 6000-8000 traders spread across nine markets, the majority of whom are women. The market traders in each of the nine markets are either organized into democratically elected ‘Street Committees,’ or into membership based organizations or associations of stallholders. Traders Against Crime is also active in the area.

How might you prototype this idea and test some of the assumptions behind it?

We have built prototyping into the processes of the project through the Tranform 250m2 idea which will allow us not only to collect data on the interventions, but will also allow us to refine the infrastructural interventions further before advocating for wider implementation across the markets. This type of prototyping is not necessarily quick, however. In order to get preliminary feedback on questions related to the infrastructural interventions, we would develop basic diagrams and talk the traders through these before asking for their feedback. Out of this process we would further refine the designs. We would also go through this process with municipal officials.

What might a day in the life of a community member interacting with your idea look like?

Nomsa is trader in Warwick Junction who sells lime balls, which are used by her customers as sun screen. She spends two weeks in a rural area outside of Durban mining the lime and packing into balls. She then comes to Warwick Junction to sell the lime, working and sleeping in the market until her goods are sold. The area where Nomsa works and sleeps is badly serviced. Toilets are located far away and are poorly maintained, there is no nearby water source. Nomsa and the other women feel insecure at night because of the vagrants and criminals who enter the space. It is impossible for them to visit the toilet at night. This has begun to change with the implementation of the Phephanathi Project. After a series of negotiations with the municipality, there is now a toilet located close to Nomsa's working and living area, and a well-lit safe route to the toilet has been mapped out. Nomsa and her fellow traders are now in the process of negotiating the provision of security personnel in the market at night, which will not only protect the women themselves, but will make their goods less vulnerable to theft. Her organization has benefitted from this process - knowing that they are able to negotiate successfully with the municipality has made them realise that strength lies in numbers. Bongi is a 16 year old schoolgirl. She lives with her grandmother in KwaMashu, a township outside Durban. Bongi's grandmother knows that she is bright and wants to send her to a good school, but none of these schools are in KwaMashu. This means that Bongi travels for close to an hour each way to get to her school in Durban's city centre. In order to get to school she has to pass through Warwick Junction, where she catches her connecting minibus taxi. One day Bongi decides to stay in town with some school friends a bit later than usual. By the time she gets to Warwick Junction the last connection home has gone. Bongi knows that Warwick Junction can be a dangerous area at night. Now she notices a sign which points her to a well lit safe route through the market. Walking along the safe route, she encounters a security guard. When she tells him her story, he takes her to the Lime Ball sellers who sleep in the market at night. They give her a blanket and tell her that she can remain in their area for the night. Its not the most comfortable situation, but at least Bongi knows that she is safe for the night.

Evaluation results

3 evaluations so far

1. Does this idea have the potential to impact the lives of low-income women and girls living in urban areas?

Yes, the idea clearly targets low-income women and girls living in urban areas. - 100%

The idea targets women and girls but isn’t necessarily focused on those living in low-income urban areas. - 0%

The idea targets people living in low-income urban areas but doesn’t seem to benefit women and girls specifically. - 0%

2. Does this idea describe a set of next steps and a timeline to accomplish them?

The idea clearly outlines next steps, the resources and team needed to execute them and a timeline to accomplish this. - 66.7%

The idea gives a broad explanation of what it hopes to accomplish but there is no clear timeline or activities to reach its desired goal. - 33.3%

The idea has not clearly articulated what the next steps are. - 0%

3. How feasible would it be to implement a pilot of this idea in the next 12-18 months?

Very feasible – the next steps described in the contribution seem achievable in this time period. - 66.7%

A pilot appears feasible but more work needs to be done to figure out how it would be executed. - 33.3%

The idea is not ready to be piloted yet – the concept needs several more months of user feedback and prototyping to be ready for a pilot. - 0%

4. Does this idea bring a new and fresh approach to the city or region in which it’s set?

Yes, this idea appears to be new and innovative! I’m not aware of other ideas in this city or region that address this need using a similar approach. - 66.7%

There are other initiatives doing similar work in this area – but this idea targets a new group or has an updated approach. - 33.3%

I can think of many initiatives addressing the same need using a similar approach in the same region. - 0%

5. How scalable is this idea across regions and cultures?

This is an idea that could help women and girls in many different cities. I can see it being implemented across multiple regions and cultures. - 66.7%

Maybe but I’d imagine it would need very significant changes. - 33.3%

The idea is really only suited for one specific region / population. - 0%

6. Overall, how do you feel about this concept?

I love this idea! - 100%

I liked it but preferred others. - 0%

It didn't get me so excited. - 0%

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Team (2)

Laura's profile
Phumzile's profile
Phumzile Xulu

Role added on team:

"Phumzile and I developed the concept for Phephanathi together. Phumzile is a social facilitator who works on the ground with traders everyday in Warwick Junction. Without her knowledge of the people and the place in which they operate it would not have been possible to develop this idea."

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Attachments (2)

Experience map.pdf

This is the map of Nozipho's experiences with the Phephanathi Project.

Implementation outline.pdf

This the Phephanathi Project's implementation outline for the first 18 months of the project


Join the conversation:

Photo of Helen Alfers

What a great initiative. Good luck with it.

Photo of Phumzile Xulu

Thank you Helen!

Photo of Blaise Dobson

Great initiative, standing ovation. Enjoyed the graphical explanation of interventions. Well done. Viva Phephanathi, viva!

Photo of Evan Axelrad

Congratulations on making it to the refinement stage of this challenge! I think that this is a fascinating idea. I'd love to hear more about the organizational structure that you have envisioned. Specifically, how do you plan to select the members of the "risk management committees"? Will they receive any sort of compensation for their participation/can you think of any incentives to encourage commitment? Additionally, I find the idea of accreditation by the South African Security Officer’s Board to be quite unique - what does this process involve (is it costly or challenging?), and what kind of security-related activities can you envision the traders carrying out?

I'm not familiar with the target location that you've selected, so I'm not sure that this is relevant, but it might be appropriate to establish a central sort of "cop shop"/security desk in the market, where your target 'beneficiaries' (individuals who are lost, threatened etc.) know to go for assistance. Have you thought of some way to centralize your network, or to make sure that people can reach the involved traders when needed?

Congrats again on this idea - looking forward to hearing more!

Photo of Laura Alfers

Thanks for your comments Evan. We really liked the idea of the cop shop, and we've added it into the idea! On your question about the risk management committees: Each of the 9 markets in Warwick has an association of traders. Through our work in the first phase of the Phephanathi project we asked each of the associations to nominate their risk management committees. These committees are currently going through first aid and fire safety training. The response from the traders has been very enthusiastic, and we feel confident about their participation in future phases of the project.
In terms of incentives, we are always hesitant to bring money into the equation. A lot of traders are motivated to participate because they know it will make the market safer for them to work in, and safer for their customers. People don't want to spend most of their lives working in dirty and unsafe areas, and if a little support comes from the municipality traders are often willing to give a lot back in terms of helping to maintain the area. It also helps to have an NGO like AeT in the area who the traders trust and are happy to work with.
On the security board front, after some interviews with women traders in the area we have decided not to work with Traders Against Crime, or pursue the security accreditation, as we think it might exacerbate existing tensions in the markets.

Photo of Olivia O'Sullivan

Thanks for your responses Laura, they make it very clear you have a real familiarity and understanding with the area you're working in. Your emphasis on non-monetary incentives is really interesting - it would be great to spend time recording traders' own reasons for taking part as the project unfolds - this would enable us to get some insight into non-monetary motivations for potentially replicating the project in other markets.

Photo of Laura Alfers

Thanks Olivia, that is a really good idea, and we'd certainly want to do that. In 2010 we did some First Aid training for a limited number of traders, and gave them first aid boxes. We came back 3 years later to see if and how the training and boxes were being used, and the results were really interesting. The boxes had generally been looked after well, and the traders had used their knowledge quite regularly to help people in the market and at home. The feeling we got was that there was a lot of pride and personal empowerment attached to gaining the knowledge, and being able to help feel useful. We wrote up a short blog post on this if you're interested:

Photo of Evan Axelrad

Thanks for the responses, Laura - it sounds like you've put a lot of careful thought and groundwork into this idea already. Have you thought about what a smaller scale pilot of the initiative might look like (e.g., how many associations would you like to reach in the near term, what sort of resources will be needed on your end)?

Also, I think that your blog post is fantastic! It certainly seems as if there is ample potential for tapping traders' intrinsic motivation to participate - I wonder if you've considered how you could design your program to get traders even more excited and involved.

Again, great work!

Photo of Laura Alfers

Great to hear that you enjoyed the blog post! Yes, we have thought about a smaller scale pilot. We've refined our idea to focus on a pilot of the larger idea which we think we will call Transform 250m(squared). The idea would be to take 250 square metres of space within one market, and install the infrastructure identified as necessary by the traders (we imagine this would be the safer toilet, an innovative approach to lighting, signage about safe routes, we could even experiment with upgrading the floors and so on within this limited space). Once that it up we could collect data and use it as a practical example to negotiate with the city for wider implementation. So the resources here would involve the costs of building the infrastructure as well as providing the traders with negotiation training.

We try to work with trader committee executives in all nine of the markets in Warwick (some are quite small so this doesn't mean we are working with very large numbers - we have a trader executive council of about 9 people), as a way in which to promote greater organisation and social cohesion, so obviously there would have to be some negotiation as to where the pilot would be placed. We'd certainly want to make the negotiation training open to as many of the trader leaders as possible though.

Photo of Meena Kadri

Here's a friendly tip: update your OpenIDEO profile so folks can see who they're collaborating with here. Think skills, experience, passions & more!

Photo of Meena Kadri

And would be great if you can fill out the two additional sections in the submission form: Show Us What Implementation Might Look Like + Get a User's Perspective on Your Idea. We're sure you've got further insights to share for both sections, ahead of our Evaluation phase which starts in a couple of days.

Photo of Laura Alfers

Thanks Meena, we have filled these sections in and the full pdfs are available under downloads.

Photo of OpenIDEO

Congratulations on making it to the Women's Safety Challenge Refinement list, Laura! Thank you for submitting your idea to this challenge. Our team were really impressed with the way you’ve considered working with an existing urban network. We’d like to work through a few questions with you to understand more about the idea and how we might take it forward. Can you explain more about the content of training for traders that you would be setting up – both building up their capacity to negotiate with institutions and gender sensitivity curricula? How would you partner with institutions in question, in order to help traders negotiate and work with them, like the Metro Police? Do you already have working contacts with these authorities? Your focus on working with mostly male traders is really interesting – how will you also consult with local women to integrate their views into you programme? For more tips for this Refinement phase, check out and catch our Tools for Refinement at

Photo of Luisa Fernanda

We look forward to learning the answers to these questions. Sharing your refinement updates it's a great way to receive feedback and insights form our community during this phase.

Photo of Laura Alfers

Hi Luisa, thanks for the questions. I have updated the idea with these in mind:
In terms of content for the training/capacity building there are two areas we will focus on: 1) capacity building around negotiation and advocacy skills, so that traders are more likely to be able to engage with municipality positively; 2) after feedback interviews with female traders in the area we have decided not to work with the male dominated Traders Against Crime, as there are too many tensions around this group. We will work instead with the largely female-dominated risk management committees, who have been elected through prior processes in the Phephanathi Project. We would like to have, though, as a background process to the whole idea, a series of "gender dialogues" which could bring some of the underlying gender tensions in the market to the surface within a safe, facilitated space, so that we can start to deal with them constructively.

In terms of partnering with the Metro Police, they have approached the traders in the area about participating in their crime mapping initiative, so we feel fairly confident that this is a priority of theirs and one which they will be willing to cooperate on. We know that it can be a slow process connecting with municipal institutions, but the long prensence of AeT in the area, and their continued interaction with the municipality means we do have some already established connections which we would use.

Photo of Matthias Nohn

I love the project. Thank you for submitting it!

Photo of Laura Alfers

Thanks Matt, we're pleased you had a chance to look it!

Photo of Helen Alfers

Well done Laura and Phumzile. This is such an exciting project and one that directly, and very positively affects people's lives and livelihoods. The new South Africa is great. With an initiative like this, we can have hope for the future. So proud.

Photo of anubha kakroo

Hi Laura. Interesting. Have a look at this as well, there are synergies..

Photo of Tracey Gilmore

Good luck Laura! I work for an organisation in Cape Town that empowers women through enterprise development (amongst other things) and many of them are trading in informal markets. Their vulnerability keeps me awake at night and I believe there is another way to live. I'm looking forward to seeing your project make an impact.

Photo of Laura Alfers

Thanks for your support and encouragement Tracey. Its good to know that this project has relevance outside of Durban too!

Photo of OpenIDEO

Congrats on this post being today's Featured Contribution!

Photo of Laura Alfers

Great news. Thanks for letting us know!

Photo of Meena Kadri

We're loving the specific and detailed nature of this exciting idea!

Would be great if you might consider helping people better grasp how this idea could play out by describing some example scenarios which illustrate user journeys through some of the proposed activities you've outlined. Check this example: where a few simple scenarios were created in an attempt to explain the goodness on the idea. (You can update your post at any time by hitting the Update Entry button up there on the right.) Through doing this we'll be able appreciate your idea through the lens of people in low-income communities.

We also hope you'll join in on discussion on others people's ideas here at OpenIDEO. Your perspectives would certainly enrich our conversations and collaboration...

Photo of Laura Alfers

Thanks for your feedback Meena!

Photo of Jen Norins

I would hope the municipality would be behind such an initiative regardless of competition outcomes. Well thought out and relevant.

Photo of Laura Alfers

Thanks Jen. We think so too (about the municipality, that is!)