So tell us, what was your greatest resource in the early stages?
Knowledge, Experience, Creativity
What was the greatest barrier when starting your company?
High: Stability, Experiences, Recompensation
Low: To fire customers and dealing with non-paying and late paying customers.
What about technology, did you find a particular innovation helpful?
Cloud Computing! Accessibility, Cheap, cool
At what point did you feel good (confident, motivated)?
I feel great helping people and seeing businesses grow.
At what point did you feel low (isolated, powerless)?
When the I felt I was the chief cook and bottle washer of the business. It is hard to do everything.
What surprised you most about starting a company?
How cheap some business are. It is very hard to say no to customers. You must practice saying no.
If there were a start-up genie in a bottle, what three wishes would you have?1) Mentor
Tell us a story: what was the issue you were facing and how did you overcome it?
Balancing smarts vs integrity and persistence vs Intellect. I had to help a customer that was keep getting push back from another organization and in that organization there was an individual that was very intelligent, but very belligerent. Through a balance of persistence and integrity I was able to negotiate a great solution so my customer was very happy.
OpenIDEO Student Chapter at NYU-Poly