Digitally empowered masons for safer housing in slums. Update: Expert Feedback, 22Dec2015
Providing construction technical assistance to masons and homeowners engaging in incremental construction in slum communities.











EXPLAIN YOUR IDEA
With rapid urbanization in India, the urban population is expected to double to 590 million by 2030. With no affordable alternatives, slums offer housing options to low-income households in urban centers. However, apart from lack of basic services, current construction practices in self-built slum neighborhoods lead to precarious structures with high risk of collapse due to natural disasters. These units suffer from a poor quality of living, and are susceptible to chronic effects of climate change such as flooding &extreme indoor heating. There is an opportunity to improve the built environment and make slums more resilient through innovations in delivery mechanisms and provision of widely accessible technical & design construction tool-kits. Leveraging digital technology, our objective is to bridge access to technical know-how in low-income neighbourhoods targeting self-employed masons. The idea would be implemented in the form of kiosks located within urban slums across Indian cities. Kiosks would be located at existing service centers of partners (NGOs, material suppliers) frequented by the users and equipped with mobiles, computers and printers. Masons (and homeowners) would now have improved access to inputs such as a) cost-estimates for construction, b) 2D/3D designs and c) customized construction services based on feedback and requests. To enhance outreach to semi-literate users, the technical information would be a combination of graphics and audio-video content.WHO BENEFITS?
The beneficiaries are masons and homeowners living and working in dense and rapidly expanding slum communities. Leveraging technology, the kiosks will dramatically cut the cost of delivery of construction technical inputs to low-income masons and homeowners. The pilot is planned to be implemented in informal settlements in New Delhi through the service centres of the national NGO SEWA Bharat, part of the national movement of over 1.9 million informal women workers across 13 states in India.HOW DOES YOUR IDEA TAKE INTO ACCOUNT THE CONTEXT OF URBAN SLUMS AND CLIMATE CHANGE?
Our idea addresses the negative impact of climate change and urbanization on the quality of life of poor residents. Sub-standard housing has affected health and education outcomes for adults and children that are exacerbated by overcrowding. In Delhi over 60% of low income households have over 5 persons sleeping per room (National Family Health Survey 2010, USAID). Guidance and inputs on construction practices would influence the quality of construction reducing the health problems associated with water seepages, increased humidity that is currently leading to high maintenance and energy costs. These efforts will enable cities to have a seismically safer housing and resilient built environment. SEWA Bharat one of our pilot partners has created a movement of 1.8 million informal sector workers. With a focus on women’s empowerment they engage in skill development and organize community advocacy efforts. Their role would be pivotal in setting up the kiosks and engaging women in the implementation process. The mHS team strongly adopts the values of “Designing with” based on human centered design approach. Our projects on Modular Homeless Shelter and Design Home Solutions were selected for The Cooper-Hewitt Exhibition, Design for the other 90% in New York in 2012. The current idea has the ability to inter-weave with other efforts for resilience building. The final scope is that the kiosks continue to offer innovative services, for better quality and safer housing, that are dynamic and responsive to the rapidly evolving situation of housing in slums.IN-COUNTRY EXPERIENCE
- Yes, for two or more years
EXPERTISE
- I’ve worked in a sector related to my idea for at least two years
GEOGRAPHIC FOCUS
- Yes
TELL US A BIT ABOUT YOURSELF
mHS City Labs is an interdisciplinary action-research team co-founded in 2009 by Harvard Business School graduate, Rakhi Mehra and urban designer - architect, Marco Ferrario with the mission to foster socially inclusive and resilient cities.IS THIS A NEW OR RECENT IDEA FOR YOU OR YOUR ORGANIZATION? HOW DOES IT DIFFER FROM WHAT YOU ARE ALREADY DOING?
Since 2010, mHS has applied an interdisciplinary approach to address the challenges of housing in slums. Past projects focused on delivering door-to-door customized technical assistance to homeowners offered as a bundled service with microfinance institutions. While this pilot validated the need for construction assistance and willingness to pay, for scaling-up we identified 4 next steps: a) offering technical services that were demanded (pull strategy) b) directly engaging the mason c) designing a low-touch delivery mechanism and d) ensuring a community based initiative that was readily accessible. Offering a construction tool-kit targeting the end-users through the medium of digital technology is a new concept. The innovation lies in the audio-visual interactive content and delivery model. We have tested few prototypes and are currently gathering feedback on the digital interface from masons and homeowners in informal settlements within Delhi.HOW IS YOUR IDEA DIFFERENT FROM OTHER SIMILAR INITIATIVES? WHAT ARE YOU DOING DIFFERENTLY? WHAT UNIQUE ADVANTAGES DO YOU HAVE?
The most widespread effort in mason training is that of national skill development programs and NGOs in urban, rural and post-disaster locations. These projects are heavily subsidized and have mixed results as they have an expensive delivery system; being attractive and accessible to a small sub-set of selected masons. Often, the primary objective is job creation. In parallel, initiatives to improve and upgrade housing in urban slums get designed as one-time efforts, requiring close coordination and negotiation with the municipalities, collective communities’ agreement and incentives through subsidized financing. mHS’ offering differs as it directly targets self-employed masons and home-owners that are the drivers of the construction process in slum communities. Working on a bottom-up process, digital tools will empower the users and inform their decisions related to safety and quality construction. The focus will be on a package of services that are valued (pull strategy), partnerships with agencies in high contact with target groups (NGOs, cement companies, material stores) and incentivizing users with easy access to expert advice embedded in the service.WHAT ARE SOME OF YOUR UNANSWERED QUESTIONS ABOUT YOUR IDEA?
For this idea, the initial focus has been on the key potential users - masons and homeowners. Based on the data collected as well the marketing and distribution strategy, the questions that we seek answers to would be better understanding other potential stakeholders, users and their profiles. We are currently evaluating different pricing and financing mechanisms for the project based on the up-take and success of the first digital tool.WHY DO YOU THINK THE PROBLEM YOUR IDEA SOLVES FOR HASN'T BEEN SOLVED YET?
Improving resilience and safety in slum communities is a complex issue requiring alignment of different interests of multiple stakeholders. While access to services at household level – water-sanitation, electricity, micro-finance – has been tackled successfully, regulating and improving the built environment in slums with a top-down approach, require strong political will, community engagement processes and a patient capital to scale for city wide impact. Currently there is no approval process for slums despite over 50% of them have some basic security of tenure. The reliance on financial subsidies is another reason that prevents this solution to work at scale.HOW HAS YOUR IDEA CHANGED BASED ON FEEDBACK FROM YOUR COMMUNITY?





WHAT WOULD YOU ULTIMATELY LIKE TO ACHIEVE WITH THIS IDEA? WHAT IS YOUR NEXT STEP TO GET THERE?

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