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Lessons from m-Health Projects: the Tech is the easy part

I came across this artcile today that summarizes some of the key findings/lessons learned from organisations that develop m-Health projects. I believe the finding would be of value for the community.

Photo of Krassimira Iordanova
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Here are some of the lessons learned:

- Field Work: local community buy-in; support infrastructure; what phones people use; how do they charge them; do they use a different language for speaking than for writing and reading?

- Talk With Beneficiaries From The Beginning:Get out, interview, talk to people, observe, use polls, ask customers and users about what they want,
how it should work,

- Research Similar Projects: Learning from others can help you avoid repeating mistakes or spending time and money developing processes and systems that already exist or that don't work.

- Provide Actual Value: "...Technology is just a tool and if you have something where there are no human resources, or supervision, or all the incentives are wrong then throwing in that tool isn’t going to make a difference."

- Build and Rely on Relationships: A successful project depends on local leadership, ownership, and buy-in. look for a local champion!

- Set Realistic Timelines/Realistic Goals and be patient

- Don’t Get Attached To Your Original Design/Idea: use tools that allow
easy adjustments

- Try To Use Open-Source Solutions

- Invest in Local Capacity: Try to have things "coded in country", and use technology that is accessible and fixable on location with local talent. Think through in your project how you can build that talent - it is there.


Which partners could help realise and deliver this solution?

  • Oxfam
  • Nokia
  • Mobile operators
  • NGOs


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Photo of An Old Friend

I was just mulling over my own question, and thought about how video games can be used to help with scenario building. There was a recent TED Talk about this from Jane McGonigal. Here is an interview on wired:

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