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SMS for Immunization Support in Urban Settlements in Nairobi, Kenya.

To increase adherence to immunization schedules through sms reminders to Community Health Workers.

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Describe what you intend to do and how you'll do it in one to two sentences (required 350 Characters)

Medic Mobile aims to deploy the Medic Mobile toolkit mobile health tool to increase immunization coverage in informal settlements in Nairobi, Kenya. To do this work, Medic Mobile will partner with it’s current local partner that support projects in informal settlements. The intervention will focus on SMS tool to increase demand for immunization.

Explain the innovation (2,500 characters)

In Kenya it is reported that disparities in immunization coverage reflect’s the country’s inequities. Most of the missed children are from poor and less educated households, under-developed regions especially the arid and semi-arid lands (ASAL) and urban informal settlements (mainly in Nairobi and Mombasa). These vulnerable and marginalized populations contribute to the high number of under or un-vaccinated children in Kenya. Medic Mobile in partnership with it’s current local partner aims to address the challenge of low rates of fully immunized children in informal settlements in Nairobi County. Medic Mobile’s SMS tool will be used on basic phones by community health workers (CHWs) to register eligible children within informal settlements in Nairobi,Kenya. Registration onto the system will be through structured text messages. This information reflects on a dashboard accessible by CHW supervisors and health system managers. The system, based on child’s age, sets up automated reminders after registration that will go back to the CHW as SMS. Using these reminders, the CHW is able to: plan home visits accordingly, remind specific parents of their child’s due date for immunization, and note which child has defaulted on their visit. Additionally, CHWs are able to report and refer children who exhibit danger signs after receiving immunization jabs. Through this SMS tool, Medic Mobile will support the CHWs in data submission, timely reminders for immunisation services and real-time communication between CHWs, families and CHW supervisors. The tool strengthens the connection between last mile communities, marginalized groups and health facilities. This results in increased immunization coverage and decrease in defaulter rates for immunization visits, which in turn contributes to furthering maternal and newborn survival in the informal settlements. Medic Mobile has worked alongside high-impact community health organizations to deploy our toolkit, embed technology into new models of care, and advance research through human-centered design and research. In these partnerships, our toolkit supports community health workers ranging in size from 20 to 4,000 based on the focus of the underlying partnership projects. The partnerships involve collaborative work with partner and the Ministry of health. Medic Mobile has supported about 400 health workers through the SMS based tool for immunization program indicators tracking in Kenya.

Which part(s) of the world does this innovation target?

  • Eastern Africa

Geographic Focus

The current Medic Mobile partnership project targets children living in urban informal settlements in Dagoretti and Langata areas in Nairobi, Kenya.

Stage of Innovation

  • Scale

Who will work alongside your organization in the project idea? (1,000 characters)

Medic Mobile will work with it’s current local partner to design immunization care coordination workflows that enable follow-up of all children from the point they are registered into a household to the completion of the full standard immunization schedule. This is based on the national ministry of health Kenya guidelines. This partnership and the particular tool in use will help partners to derive indicators on fully immunized children by year one. Medic Mobile typically works with community-based partners as a technology partner, deploying mHealth tools to support organizational goals and objectives within their maternal, newborn and child health projects. Medic Mobile’s technology toolkit has also supported partners working in reproductive health, disease surveillance and community health reporting, across 23 countries in Africa and Asia.

How is your idea unique? (750 characters)

The Medic Mobile platform is a simple scalable software toolkit that combines messaging, data collection and analytics, and is designed for health workers and systems in hard-to-reach areas. By adopting a human centered design approach Medic Mobile has developed open source tools alongside CHVs and other users. This has equipped Medic Mobile to design, build and deploy high-impact solutions for complex use cases and health systems for different contexts in Africa, Asia and Latin America.

What is the name of your organization

Medic Mobile

Explain your organization (250 characters)

Medic Mobile is a 501(c)(3) public charity that was founded in 2010 to improve health in communities that are hardest to reach. We serve this mission by building, delivering, and supporting mobile tools that help community health workers & managers.

Type of Submitter

  • We are a registered NGO or Non-Profit Organization

Organizational Characteristics

  • Technology organization

Gender and Diversity (500 characters)

The Medic Mobile team is representative of the various countries we serve with offices in Nepal,India,Kenya,Uganda, Dakar and work with partners across 23 countries globally. Gender equity and diversity policies is fully incorporated in Medic Mobile’s work.

Organization Location (less than 250 Characters)

Medic Mobile head quarter is based in San Francisco, with regional offices in Nairobi, Kampala, Dakar, and Kathmandu.

Size of organization (number of employees):

  • 21-100 people

Website URL

Scale of organizational work

  • Global (within 2 or more global regions)

Tell us more about you

Medic Mobile as a technology partner, deploys mHealth tools to support implementing partners maternal, newborn and child health programs . We believe quality care can be provided through integrated, community-based health systems, and teams of health workers can deliver decentralized, coordinated services. CHWs register every pregnancy, immunize infants against illnesses, track disease outbreaks faster, serve as early reporters for infectious disease outbreaks, and coordinate with their management and clinical care teams. Our team includes software developers, technical leads, designers, project managers and researchers. The interdisciplinary nature of our team helps us build the right tools and implement high-impact projects.

Applying to Gavi INFUSE

  • Gavi Website
  • Referred by a friend / colleague


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