WhatsApp Service for Strengthening Linkage of Households to Primary Health Facilities to Improve Vaccination Demand and Uptake.
The model consists of a WhatsApp platform that facilitates interaction & targeted information exchange between households & primary health.
Guildance Community Development Foundation is Using WhatsApp to Strengthen Household to Primary Healthcare Facility linkage to Improve Vaccination Demand and Uptake.
Children WhatsApp Reminder for Vaccination
Describe what you intend to do and how you'll do it in one to two sentences (required 350 Characters)
GCDF aims to use WhatsApp service to connect undeserved households in Iwoland to the primary healthcare system, with focus on the immunization programs. We will partner with primary health centers in Iwoland to obtain up-to-date information about vaccine distribution and availability of well child appointment slots across PHCs in Iwoland.
Explain the innovation (2,500 characters)
GCDF aims to leverage the WhatsApp service to connect underserved households in Iwoland to the primary healthcare system, with focus on improving uptake of well-child visits & the immunization program. The platform will provide customized reminders for vaccination & match caregivers to well-child visit slots optimal for their schedule, using local maps caregiver requests. The platform will also be used to deliver targeted messages addressing vaccine hesitancy from opinion molders, based on household characteristics. Existing practice on vaccination schedule is via written appointment. Parents may forget due to a tight work schedule & daily routines but WhatsApp message as a reminder will address this. Routine vaccination is usually received during well-child visits. Based on our experience, the reasons for limited demand & access to well-child visits & immunization services in Iwoland include: a) vaccine hesitancy due to religious & cultural beliefs b) limited social support for caregivers c) logistical challenges in obtaining well child consultation slots to access vaccination & d) forgotten schedules. This concept integrates 3 streams of information flow to address the aforementioned problems.
a) A platform for household heads: This will serve as a general platform to connect & engage family heads towards motivating provision of social support for caregivers in their families & providing culturally appropriate behavior change messages to address vaccine hesitancy. We plan to mobilize traditional & religious leaders to engage family heads in real time interactions on this platform, as well as provide recorded multi-media messages appropriate for the context.
The platform also provides the opportunity to track new births in the community & collect relevant social information about families.
b) A primary healthcare facility tracking platform: This will serve as a general platform to connect & engage vaccination & child care staff across healthcare facilities. This will serve as a forum for up-to-date tracking of vaccine availability & patient traffic at the child care clinics.
c) A data analysis & matching operation: This operation will process the information from the two platforms cited above towards: a) providing timely reminders for family heads to reach out to caregivers for impending immunization schedule b) match caregivers with the most proximate facility with vaccine availability & compatible timing, and confirm appointments with facility.
Child immunisation in action
Guildance Community Development Foundation's outreach program at Akinbami Village on 13th December, 2014.
Which part(s) of the world does this innovation target?
Iwo, Osun State, Nigeria.
Who will work alongside your organization in the project idea? (1,000 characters)
We are going to partner with: i. primary health centres who are to provide the dates and venue of immunisation ii. CYNBI and IDC who are an experts in the use of WhatsApp message will partner with us to reach out to parents/caregivers iii. Traditional councils, religion bodies who will create awareness, education and advocate on the importance of immunisation especially among those that have negative believe against immunisation e.g some believe that immunisation can be used to reduce the population of Africa. When the orientation of the head of the family and religious head change, that of the whole family and organisation will also change. This project if sees the light of the day will increase the proportion of children that complete a full course of vaccines. All vaccines points in Iwoland are collated and send out through WhatsApp service to all nursing mothers/caregivers with dates in the language understand by the people.
How is your idea unique? (750 characters)
This project is innovative in leveraging the WhatsApp platform in combination with locally drawn maps of geographical distribution of households and healthcare facilities and relevant social data, to optimize access to well-child visits in an area where google maps is not functioning. We will introduce charges per facilitated appointment if our services are introduced in better resourced communities.
What is the name of your organization
Guildance Community Development Foundation.
Explain your organization (250 characters)
GCDG is a community based organisation working in the area of community health, reproductive health & child health in urban community of Iwo, Osun State, Nigeria. GCDF is well known for it use of WhatsApp to reach out to its audience effectively.
Type of Submitter
We are a registered NGO or Non-Profit Organization
Community-led organization (CBO)
Gender and Diversity (500 characters)
This program has the flexibility to address specific gender vulnerabilities & issues as they arise at the community & household level. This is going to reduce the inequality & vulnerability faced by caregivers, especially women, caused by their poverty as at least 65% percentage of telephone numbers in our database for WhatsApp message are that of women. We promote equity of access & utilisation for all girls and boys, women and men to immunisation & related health services.
Organization Location (less than 250 Characters)
Size of organization (number of employees):
Scale of organizational work
National (expansive reach within one country)
Tell us more about you
(i). Kabiru Adeniyi: He is chartered accountant & project management expert with deep experience in managing community projects. He will serve as project director & provide overall technical & administrative leadership & expertise. He will also serve as the primary liaison with donor on management & technical matters. ii) Moshood Omotayo: He is a physician with doctoral training in global maternal & child health & Implementation research. He serves as a non-executive director for the organization & will provide technical guidance on project design & evaluation. (iii) Accountant: Mr Abiodun Olusola will be responsible for all aspects of financial management of this programs, working collaboratively to ensure compliance with GCDF & donor rule
Guildance Community Development Foundation's Team: iv. Mr Sarafa Ibrahim: Information Technology Manager. He is going to be in charge of IT related functions. v. Mrs Wakilat Ganiyu will handle Human Resources matters like recruitment and training (vi) Monitoring & Evaluation Advisor: Babatunde Muahaley Badr.