Root Cause Analysis
Before jumping head in with solutions, I believe it would be important to understand the problem and especially the complexity of the problem. I suspect in analyzing the "system" we would find plenty of reinforcing loops. We need Root Cause Analysis
The challenge brief is great, but it is nonetheless hard to distill the essence and the root cause of the problem in Caldas. In fact, we seem to be confronting several problems all at once. The challenge is to come up with solutions, but if we are not clear on the problem, we are bound to brainstorm solutions that might not work effectively in this environment.
Root Cause Analysis
I have seen many inspirational ideas of solutions that worked great in different circumstances and that seem to be ripe for transfer to Caldas or for scaling up in general. However, I am worried that this ignores the specific circumstances that make every situation unique.
On the web I have found some ideas about the sort of analysis that I think needs to be done. The company ThinkReliability provides some examples, for example about the root cause of the success of flight 1549, the one that landed successfully on the Hudson: http://www.thinkreliability.com/cm-Flight1549.aspx
Another example is the work by Robert Horn, visiting scholar at Stanford on mapping Social Messes (http://stanford.edu/~rhorn/). I believe this is a Mess Problem and his work could be applied to this situation in order to understand the connection between all the issues that the local population has to deal with on a daily basis. This is an example about Health Care in a US county: http://stanford.edu/~rhorn/a/kmap/mess/messAlamedamap.v7.1.pdf
The idea is that this sort of mapping helps us understand the unique qualities of the environment. My suspicion is that many of the root causes are actually linked cyclically, so that there will be no one unique cause on which to focus. In this case the mapping would provide us with insight about which levers we can pull. I believe the end result will be that solutions can be implemented, copied or scaled in a more effective way.