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Talk with people in your community or somewhere else around the world about their experiences with having a fracture and/or being diagnosed with osteoporosis. Have they been diagnosed? How was it identified and treated? Have they had a fracture and not been diagnosed? Why? There are loads of powerful perspectives out there, waiting for you to tap into them— grandparents, moms, doctors and nurses and bone specialists, local organizations, local policy makers, companies, research experts, and anyone else you think of! If you’d like to embrace the full design research process, seek out an extreme user share their story with us. Quotes, videos, and photographs are wonderful to share in this Phase, rooting us in deeper empathy. Use our Interview Toolkit, Study Visit Toolkit, or review Research Methods to get started.

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