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Teaming up and Charting the Road Ahead

Our idea reimagines post-fracture care with a delightful, clear, and shared interactive prevention plan between patient and their care team

Photo of James Lytle
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What challenges or opportunities are you trying to address within the problem? (200 characters or less)

We’re addressing the lack of clarity, disjointed care communication, and the difficulty of changing lifestyle habits in isolation.

Every person will have a unique experience and response to osteoporosis. Our solution focuses on matching that uniqueness with a well-managed and shared journey to recovery and prevention that considers lifestyle habits, easy access to coordinator expertise, and a personal care team.


This solution first enters the patient experience right after diagnosis and during the conclusion of the doctor visit. When the doctor presents their patient with a printout packet of their diagnosis and treatment. Our solution redesigns the printout to include clearly defined steps to help the patient make the first few measurable choices of their recovery journey. These choices range from suggestions of orthopedic care, exercise and dietary options to home modifications such as common obstacles to remove from their home.


From here, patients can continue to a website platform to fill out their journey choices with a loved one who will team up with them to finish customizing their plan. They will then be matched with a coordinator online to review and provide input on the journey decisions they have made. The coordinator provides that initial oversight for the first couple weeks of their journey. Over time, friends, other family members, and community peers will be able to play a part in the patient’s journey. 


After the plan has been set up, updates and goal tracking communications can be made through the website or delivered via email, phone calls, text messages, care visits, or mailed correspondence. Our solution puts autonomy in the patient’s hands with the help of their team to walk alongside them as they prevent future fractures and accomplish their lifestyle goals.

Who is your target end user and why will they be interested? (650 characters or less)

Our idea is marketed to a healthcare practice, as a platform to help facilitate a full recovery for their osteoporosis patients. They’ll be interested because patients will be able to self manage more successfully with improved outcomes and fewer repeat events.

How is your idea scaleable? (650 characters or less)

By complementing the existing diagnosis takeaway printouts from a doctor’s visit with additional pages, patients can easily get started on this better pathway. They will then be able to finish their journey plan online with a loved one, and existing care coordinators can admin their clients from the same website.

What do/will you measure to know if your solution worked? (500 characters or less)

* Steps completed in the prevention plan and retention * Reduction in repeat fracture rates of patients * Improved patient and caretaker experience measuring lifestyle satisfaction and reduced caretaker time involvement.

What is the current stage of development of your idea?

  • Blueprint: We are exploring the idea and gathering the inspiration and information we need to test it with real users.

If you were to become a Top Idea, would you want to actively participate in piloting your idea?

  • The Open Ideo Atlanta Chapter would happily play support role to another partner leading a pilot

Company / Organization Name, if applicable (140 characters or less)

Open Ideo Atlanta Chapter

Website (if applicable)

https://beta.openideo.com/chapters/12

Tell us about yourself or your team (500 characters or less)

Our team ran a workshop with caregivers, friends of elderly with osteoporosis, one person experiencing it personally, and other designers. We broke into teams to develop ideas and this is one of them. Our team specifically consisted of 4 people. 3 of whom were curious designers and 1 member with caregiving experience.

Location (50 characters)

Atlanta, Ga, USA

What is your legal / organizational structure?

  • Open Ideo Chapter

Why are you participating in this Challenge?

As a local chapter, we wanted to invite more of the Atlanta community together to contribute ideas in person!

2 comments

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Spam
Photo of Susan Jackewicz
Team

Hi James Lytle 
Thanks for posting more from the Atlanta OpenIDEO Chapter! I have one quick question - you say your target end user will be a healthcare practice - do you see that as a group of primary care physicians, or an orthopedic practice? I ask just because there's been a lot of discussion on the platform as to the "best" place for a first-fracture patient to get additional information about preventing further injury. Either way, it's a challenge to get people's attention, and keep them engaged! Good going.....
Susan
OpenIDEO Innovation Coach

Spam
Photo of James Lytle
Team

Good question! Since it's not uncommon for the disease to go undiagnosed, it might be best to target both, but there can be two versions of the packed: pre-diagnosis and post diagnosis. Primary care physicians are more likely to see patients pre-diagnosis so they would make use of the first packed more. The osteoporosis awareness version of the packet would be offered after their first fracture. It would help educate them about the causes of fractures and how to 1) prevent osteoporosis and 2) get checked for it if they choose. Orthopedic practices are more likely to see those post-diagnosis? They are more likely to make use of the second version.