I honestly was not surprised with my score, I got 71 out of 80. I always thought Ozone House did a very good job on showing anyone gratitude. Everyday I was at work my supervisor told me how thankful she was to have me as an intern and that made me feel special at the organization as well as want to help Ozone House progress and grow positively. Gratitude was expressed from the people high up at the organization and that spread throughout everyone at Ozone House. When the people at the top increase there thanks, you'll see many improvements in a lot of ways in any workplace.