Gratitude is a key driver of productivity and satisfaction in the workplace. It is also something that should be done out of the kindness of your heart of course. I interviewed my supervisor from a local nonprofit and gained much valuable insight on gratitude in the workplace.
1) It is all about the culture of the office/company. Gratitude in general should be integrated within the culture to ensure gratitude for each other. At this nonprofit, they also value gratitude for life and they convey this at the start of every weekly all-hands meeting. They begin the board meeting picking a card that makes them think about some aspect of life by asking personal questions and thus allowing everyone to get to know each other better. These questions also relate to a gratitude for life and all that is given to us. Thus, creating this open and safe culture where people truly know one another and appreciate life in general directly impacts the amount of gratitude they express to each other. They appreciate each other’s work like you appreciate your friend doing something for you, because they are all friends.
2) There is a difference between recognition and gratitude. Recognition is usually done in a larger setting and is saying “good job!” or something along those lines. But that is not the same thing as a genuine “thank you!” Gratitude is more personal and meaningful when done on an individual level. Saying “good job!” is much easier than saying “thank you!” and that is what makes gratitude so valuable. My interviewee talked about how when she says thank you to somebody, she talks to them for at least 3-5 minutes and just appreciates them, rather than saying a more generic “good job and thank you!” She thinks being genuine is the key.