Many companies have a central coffee shop, cafeteria, or food hall for employees to take breaks, eat lunch, and mingle with each other. By taking a key part of an employee’s day - purchasing a coffee or lunch - and creating an opportunity to both express and receive gratitude, we hope to inspire gratitude throughout the entire company.
Pay it forward will encourage employees to purchase coffee or lunch for a specific colleague or friend, or to simply purchase an item for the next person in line. Empirical outcomes have shown that these pay it forward chains can last for days, with each customer paying for the meal of a stranger. Entire foundations have been started on this principle - the idea that fundamentally, people want to give back to their communities.
Practically, employees will be reminded of this program by the cashiers and signs throughout the office. The goal is for senior leaders to set a positive example of this program, and then have employees surprise each other with displays of gratitude throughout the year.