We will create a joint online board (“Appreciation Station) using the Trello webapp (www.trello.com). Everyone in the organization can use this board to give appreciation cards (A-Cards) to others - either on their own team or on another team - to express their appreciation for someone’s specific action. Employees will be encouraged to add A-Cards to the Appreciation Station on an ongoing basis, with a weekly email reminder sent to everyone. Everyone will be able to see the cards they’ve received by searching for their name in the Appreciation Station. A-Card senders will also tag or cc the recipient in the card so the recipient will get a notification that they’ve received a card. In addition, A-Cards will be tagged by the team of the recipient so that each team can see all of the cards that members of the team have received. People will be able to submit cards anonymously, since some people may be shy about showing gratitude, but will be encouraged to include their name on the card. We will print out all of the previous week’s A-Cards in the Appreciation Station and display them in the office so everyone can see them in person, since not everyone may feel like visiting the Station online.
As part of the roll-out of the Appreciation Station system, we will devote 5-10 minutes during our weekly All-Staff meeting to sharing a subset of the A-Cards from the past week. In doing so we will create Appreciation Trains: a small group (5-10) of people will be selected to start the trains by sharing one of the A-Cards they submitted (written on a post-it) during All-Staff meeting. At the next week’s meeting, the people who received A-Cards at the previous meeting will share one of their sent A-Cards and add it to the train. After several weeks we will have chains of A-Cards posted on the wall, illustrating the flow of appreciation through the staff of the organization.
In order to incentivize participation, for every 10 A-cards someone sends, they will have their name entered once in a raffle for a prize.