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Online Banking for Everyone: Designing for the Aging Brain

Case Study: Danske Bank. Article about User Experience design for an aging brain.

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This article uses a danish bank as an example of how they created an online user experience for aging people. This article has great photos and explanations, and is backed by user research. 

http://uxpamagazine.org/online-banking-for-everyone/

What is a provocation or insight that might inspire others during this challenge?

Some of the main points are: - reduce information overload (a lot of distractions, links etc on the page) - Decreasing functionality and complexity (only having four functions that are most used and not a lot of settings to make this more complex) - Taking more steps as opposed to having a lot of input on each page. - Input needs to allow for flexibility in formatting.

Tell us about your work experience:

Integrated Digital Media Student at NYU

Specifically, please check all that apply:

  • I'm not currently involved in a credit union, but am curious to learn more!

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Spam
Photo of Kate Rushton

Hi Aurora! 

Thank you for your post! I can't get the link to the article to open. Would you be able to post the full web address?

Spam
Photo of Aurora

Added the full link now!