To help support increased online banking usage among older adults, Capital One Financial Corp. partnered with Older Adults Technology Services (OATS) -- a nonprofit that helps older adults develop technology skills -- and workplace learning innovator Grovo to launch ‘Ready, Set, Bank: Online Banking Made Easy’, a new educational program designed to help older adults access the benefits of online and mobile banking.
The Ready, Set, Bank program provides a series of videos and lesson plans that explain online and mobile banking basics such as how to navigate mobile banking apps; set up alerts about account activity to protect from identity fraud, and enroll in direct deposit for social security or retirement benefits.
Capital One aims at reaching out to millions of older Americans and assist them with their banking procedures by educating them with online banking. This program has no barriers based on where the seniors choose to bank or live.
Based on the articles mentioned below, many senior citizens have described this program as a 'relief' and has helped them reduce their fear of online banking.
The links to the articles are: