When I read this " https://openideo.com/challenge/financial-empowerment-challenge/research/making-the-small-print-legible" from the research contributions, It reminded me when I received my legal papers for my startup and I had to sign the terms and conditions, I remembered how vague that experience was! when I remembered that experience it inspired me to come with idea! , It is very simple idea, its call for action, it's purpose to remind people who are facing this experiance thats its you right to understand ! ( find attached rough design)
Samantha receives her legal papers in the mail, it is new experience, even though she doesn't say it but she need any kind of support, she opens the envelope, she goes through the paper, then she sees the informative note, now she is more confident to ask questions and get more information !