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If "the protocols work," how did Dallas nurse get Ebola?

The nurse at Texas Health Presbyterian Hospital -- identified Monday as Nina Pham -- was wearing full protective gear when she treated Duncan, but somehow got infected anyway. (Taked off

Photo of Andrea Villaseca Robertson
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Design a new suit or a protocol to take off the suit. 
know that health workers are contaminated by taking off the suit. 

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Is a different protocol about take off the ebola suit and gloves

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Photo of Shane Zhao

Andrea, you might also be interested to check out these two posts that highlight the importance of following proper protocols when putting on and removing PPE: