Emily McDowell struck a chord when she introduced a different way of reaching out to people when they are sick, dying, or grieving. Her line of "empathy cards" drew national media attention and millions of online shares. I talked with Emily to learn a bit about why these conversations are so hard to start and how the right kind of humor can open the door.
Emily is the founder of Emily McDowell Studio (www.emilymcdowell.com). She has a new book on empathy and illness, "There is No Good Card for This," coming out in January 2017 with Harper Collins.
"First Person" is an experiment we are trying during this challenge to see how we might use video interviews to add inspiration and spark conversation. Let us know what you think!