KHWELA-MOBILITY ACCESS TRANSPORT
Khwela-Mobility aims to provides commuting options for people with disabilities in order to reach their social and economic destinations
What problem does your idea solve?
Transport remains largely inaccessible and unreasonably costly to persons with disabilities. Without accessible transport, millions of people with disabilities are unable to leave their homes or go to welfare services, children are are unable to go school and adults are an to work. Khwela-Mobility therefore is a solution connecting between disabled people from their living places to workplaces, schools, community events and shopping activities with guaranteed accessibility and affordability.
Explain your idea
Khwela_Mobility a is solution that delivers a fully-fledged transport facility for people with disabilities which is resourced with: a) disability-adapted passenger vehicles, b) a software application for users to make a pick-up request / booking at any given time, c) a call operator center for clients organisations to make booking on behalf of their beneficiaries, community groups or employees with disabilities, and d) well-trained drivers to transport people with different types of disabilities to the various destinations.
This transport facility provides for groups of people with disabilities to their workplaces, to interviews, to schools and universities, to community or social events,and for individual pickups to shopping and business activities.
Khwela-Mobility also allows people with disabilities, their employers and their service organisations to be able to trigger an rraccess transport call at any given time with our KHWELA_ABILITY User-App (software development in progress) which is to be downloadable on smartphones, or making online bookings from desktop internet or even make a telephone call to our operates center. An accessible vehicle for a group or an individual with a disability needing transport will then be dispatched by the system or manually by our staff at the operator center.
Our primary beneficiaries are individuals with disabilities, including: jobseekers, workers, school learners, college & university students, businessmen and generally all commuters with disabilities. Our secondary target are private or public employers, disabled peoples organisations, educational institutions , recruitment agents and self-help groups by people with disabilities. This solution caters for people with ALL types of Disabilities of ALL AGES and will be implemented across S.A.
How is your idea unique?
This solution has a unique advantage to any other transport provider given the fact that our operational resources and entire plan are seriously diversified to take into account the accessibility, affordability and availability of the transportation service to people with disability as our core strategic value, hence become the preferred choice of call by all disabled citizens.
The incorporation of accessible resources (vehicles) with modern-day technology and disability-sensitive personnel also makes our solution to standout from the rest and positions us to extra advantage from any transport providers in the country.
Tell us more about you
I am Lubabalo Mbeki who is a male with a disability and I have established my own company, Dimensional Access Techniques, in 2013. I'm based in Johannesburg, South Africa and I work with a part-time professional consultants in developing my business ideas and I also hire temporary staff for various projects. The development of my business is also supported by the SAB Foundation and Technology Innovation Agency of S.A since presenting the idea to them in 2016. I am responsible to devote my time.
What are some of your unanswered questions about the idea?
A business plan for this solution has been completed. But the one thing really outstanding from this solution is the payment methods that are to be used by the individuals who will use our systems as this is a little tricky, hence the system is being majorly designed for people to travel as groups. Also the best payment methods that can be used by organisations or companies who will be using this services on behalf of their beneficiaries or employees with disabilities.
The other issue, is whether I want to operate the solution as fully owned by my private entity or would it be best to sell some % of ownership to be a state-owned or collateral entity.
Where will your idea be implemented?
Experience in Implementation Country(ies)
Yes, for more than one year.
Expertise in Sector
I've worked in a sector related to my idea for more than a year.
We are a registered for-profit company (including social enterprises).
Prototyping: I have done some small tests with prospective users to continue developing my idea.
How has your idea changed based on feedback?
During this phase, Khwela Mobility conducted 2 types of transportation survey with 13 Disabled Organisations under the South African Disability Alliance and 50 Individuals with different types of disabilities from across the provinces in South Africa.
Based on user-feedback, our strategy on partnerships with organisations and user specification, especially regarding the different types of disabilities, has tremendously improved. For the deaf, Khwela Mobility has resolved to integrate request of services through different forms of communications, particularly by WhatsApp, Instant Messaging and Emailing. We have also decided to install communication button by the seat which can be pressed by the deaf passenger to alert the driver at the next convenient stop. For the blind, Khwela Mobility plans to install Public Address (PA) system in our vehicles to enable drivers to regularly inform blind of where about they are on the journey and important updates during the trip.
Who will implement this idea?
Lubabalo Mbeki is the founder and CEO of the Khwela Mobility. He will be the main person to devote his time to make this Khwela Mobility a reality. Alongside, we have Mr Duly Peer who is a Business Systems for Khwela Mobility. Other staff Members to be recruited are 5 Vehicle Drivers, 3 call operators, 1 Marketing Officer, 1 Sales Officer and 1 Administrative Assistant. This is a total of 12 staff who will be located at the head office in Johannesburg where the project will be initiated.
Using a human-centered design approach, you may uncover insights that lead to small or foundational changes to your organization’s existing strategy or processes in order to unlock the potential of your idea. How would your organization go about making such changes?
Khwela Mobility will develop an operational plan in accordance with the encounters and experience gained over the test / prototyping periods and the Amplify Feedback Phase in order to strategically detect, assess and verify critical drivers and key components for a robust implementation of an ideal operations plan. We will also formulate a team of experts on disability, innovation, business development, finance, sales and marketing skills that will ensure good decision making to our venture. Khwela also Mobility plans to have an advisory board which will be inclusive of disability organisations that represent the various types of disabilities in South Africa in order to capture well the voices of diverse disabilities.
What is it that most attracted you to Amplify instead of a more traditional funding model?
The most attractive thing about the Amplify is the fact that it is a disability-focused funding initiative (bringing out the most of the ideas to make a world a better place for people with disabilities, hence Khwela Mobility hence is a disability inclusion initiative as well. We were also attracted by that Amplify gives guidance to us participants and by the commitment and collaboration by experts throughout the completion.
What challenges do your end-users face? (1) What is the biggest challenge that your end-users face on a day-to-day, individual level? (2) What is the biggest systems-level challenge that affects your end-users?
The biggest challenge a commuter with disability faces daily basis is the non-availability of accessible vehicles for them to reach their daily destinations (whether to mall, school, work, university, social event…etc). The majority, estimated 95%, of the transport industry in South African is not accessibility for people with disabilities.
The biggest challenge system-level challenge is the non-availability of the existing accessible vehicles for people with all types of disabilities in order to commute to their social and economic locations. The existing accessible vehicles are either hardly available and are expensive for a vast majority of people with disabilities, especially the low-income and unemployed groups.
Tell us about your vision for this project: (1) share one sentence about the impact you would like to see from this project in five years and (2) what is the biggest question you need to answer to get there?
IMPACT: Khwela Mobility aims to deliver access transport services in South Africa, transporting about 90 000 individuals with disabilities to their social and economic destinations by 2022.
QUESTION: How do we calibrate our business model and operational strategy to meet this long-desired need without compromising quality, accessibility and affordability in order to reach at least a 500 000 of needy commuters with disabilities from all walks of life in the 9 provinces of South Africa by 2025?
How long have you and your colleagues been working on this idea together?
How many of your team’s paid, full-time staff are currently based in the location where the beneficiaries of your proposed idea live?
Under 5 paid, full-time staff
Is your organization registered in the country you intend to implement your idea in?
We are registered in all countries where we plan to implement.
My organization's operational budget for 2016 was:
If your team/idea/organization has a website, please share the URL below.
Facebook: Khwela Mobility