How to design accessible products without carrying any estigma about disabilities?
Interview with Francesc Aragall - in Spanish - about the challenges of designing products and services universally
What problem does your idea solve?
Pay attention for products and services serve a market segment without make users feel stigmatized/excluded
Explain your idea
Basically, every human being likes to feel good, included, belonging, right?
And what if a product/service with all good intentions to be accessible reinforces stigma towards its users? Would the potential clients feel comfortable dealing with such stigma?
An insight I had while reading some months ago the book Universal Design- The HUMBLES Method for User-Centered Business , written by Francesc Aragall.
Is your product universally designed to pay attention for all the needs that may appear along its using?
Or does it make the potential users feeling awkward?
Is adaptable according to users' needs?
Is it possible to change according to what the user wants?
Such a trick challenge when designing for special needs. Strategies for satisfy users bring up different approaches. People have more dimensions (socially, phisically, mentally, economically, cultural, etc.) than what we usually imagine.
Users feeling not stigmatized amd designers being oriented when developing products/services