OpenIDEO
Cancel
OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign Up / Login or Learn more
Phase: Ideas Opportunity Areas: Access to Context-Appropriate Products

No stigma!

How to design accessible products without carrying any estigma about disabilities?

Photo of André Fernandes
4 4

Written by

Interview with Francesc Aragall - in Spanish - about the challenges of designing products and services universally

What problem does your idea solve?

Pay attention for products and services serve a market segment without make users feel stigmatized/excluded

Explain your idea

Basically, every human being likes to feel good, included, belonging, right? And what if a product/service with all good intentions to be accessible reinforces stigma towards its users? Would the potential clients feel comfortable dealing with such stigma? An insight I had while reading some months ago the book Universal Design- The HUMBLES Method for User-Centered Business , written by Francesc Aragall. Is your product universally designed to pay attention for all the needs that may appear along its using? Or does it make the potential users feeling awkward? Is adaptable according to users' needs? Is it possible to change according to what the user wants? Such a trick challenge when designing for special needs. Strategies for satisfy users bring up different approaches. People have more dimensions (socially, phisically, mentally, economically, cultural, etc.) than what we usually imagine.

Who benefits?

Users feeling not stigmatized amd designers being oriented when developing products/services

This inspired (1)

Destigmatize Psychosocial disability
Destigmatize Psychosocial disability

4 comments

Join the conversation:

Comment
Spam
Photo of ommy zubery
Team

You are walking on the right path as many decision makers and planner as well designers of public  and non public building and other service delivery system do not priority the need of disabled society. Therefore to advocacy for the society demanding their right from stigma is the right approach.  We need to keep our efforts to raise the awareness of stakeholders to face these challenges. 

link
View all comments